Manager, Patron Programs

Carnegie Hall • New York, NY

2d

About The Position

The Manager, Patron Programs supports the annual fundraising goals of Carnegie Hall’s Patron Programs by overseeing operations that strengthen donor engagement and ensure a seamless membership experience for Patrons, Notables, and Explorers through benefit fulfillment and cultivation events.

Requirements

• Bachelor’s degree with 3-5 years in Individual Giving or relevant experience.
• Stellar written, verbal, communication, budget competencies, and organizational skills.
• Excellent interpersonal skills, ability to work with high level donors and trustees and engage leadership.
• Highly motivated, self-starter, able to work independently and manage multiple projects on tight deadlines.
• High attention to detail and ability to work in a fast-paced environment.
• Requires occasional late nights for events and concerts.

Nice To Haves

• Experience with Tessitura preferred but not required.
• Understanding of classical music and enthusiasm for the arts preferred.

Responsibilities

• In coordination with the Director and additional Manager of Patron Programs, oversees the fulfilment of Patron benefits for all Patron groups.
• Manages planning and execution of 15-20 cultivation and stewardship events each season, including Patron dinners, Notables Fall and Spring events, Chairman’s Dinner, Explorers events, and offsite donor events.
• Manages internal and external event calendars and event-related communications, including digital invitations, website updates, and print invitation creation and mailing.
• Oversee RSVP tracking and guest list management.
• Coordinates complimentary donor ticketing allocations for events and member benefits in coordination with additional Manager.
• Communicates and liaises with event leadership, managing important donor relationships with underwriters and event hosts.
• Manages event budgets, including drafting expense budgets, processing invoices, and maintaining accurate ledger reconciliation.
• Oversees Patron Lounge operations, Notable Nights activations, and Box Party logistics in coordination with Event Services and Development Services.
• Oversees Patron tour benefit in coordination with Director and Archives team.
• Builds and maintains strong relationships with donors through regular engagement and event participation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager