Manager, Patient Transport

Valley Health • Winchester, VA

1d • $23 - $36

About The Position

The Manager, Patient Transport is responsible for the daily operations of the Patient Transport team and works closely with leaders throughout the Support Services Department. The role oversees staff training, scheduling support, policy and procedure compliance, and safe, efficient patient transport. It also supports staff performance and development, department finances and inventory, quality assurance, and achievement of organizational goals.

Requirements

• High school diploma or GED required.
• Excellent written and verbal communication skills required.
• Ability to lead and direct a large group of employees required.
• Ability to prioritize multiple requests and assignments required.

Nice To Haves

• Two years of experience in a healthcare or patient transport environment.
• Supervisory experience.
• Knowledge of medical terminology.

Responsibilities

• Manage the daily operations of the Patient Transport team and collaborate with leaders in the Support Services Department.
• Use customer service skills, understand the transport request process and related software, oversee staff training, assist with scheduling, and ensure compliance with policies, procedures, and regulatory requirements.
• Coach, counsel, and train team members on department policies and procedures to support safe and efficient patient transport and employee safety.
• Collaborate with other departments and serve as a liaison for the Transport Team.
• Promote individual and team accountability for performance measures.
• Provide feedback on daily staff performance, annual evaluations, and disciplinary processes as requested.
• Oversee departmental financial data and statistics and ensure the department operates within budget.
• Provide staff with guidance and motivation to help them perform to their potential.
• Conduct quality assurance checks and manage materials inventory and general-use equipment.
• Demonstrate quality leadership in meeting performance plans.
• Contribute to system, hospital, and departmental goals and objectives.

Benefits

• Competitive salary.
• Zero-deductible health plan.
• Dental and vision insurance.
• Generous paid time off.
• Tuition assistance.
• Retirement savings match.
• Employee Assistance Program.
• Membership in Healthy U, an incentive-based wellness program.
• Health savings account and flexible spending account for childcare.
• Life insurance.
• Short-term and long-term disability coverage.
• Professional development.
• Discounts on on-campus dining.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED