Manager, Patient Transport

Valley Health System•Winchester, VA

13d

About The Position

The Manager, Patient Transport is responsible for the daily operations of the Patient Transport team and works closely with leaders in the Support Services Department. The role oversees staff training, scheduling assistance, compliance, performance, quality assurance, inventory, equipment use, and departmental financial data. The manager collaborates with other departments, supports safe and efficient patient transport, and contributes to system, hospital, and departmental goals.

Requirements

High school diploma or GED required.
Excellent written and verbal communication skills required.
Ability to lead and direct a large group of employees required.
Ability to prioritize multiple requests and assignments required.

Nice To Haves

Two years of experience in a healthcare or patient transport environment preferred.
Supervisory experience preferred.
Knowledge of medical terminology preferred.

Responsibilities

Oversee daily operations of the Patient Transport team and work closely with Support Services Department leaders.
Manage the transport request process and related software, oversee staff training, assist with scheduling, and ensure compliance with policies, procedures, and regulatory agencies.
Coach, counsel, and train team members on department policies and procedures to promote safe and efficient patient transport and employee safety.
Collaborate with other departments and serve as a liaison for the Transport Team.
Promote individual and team accountability for performance measures.
Provide feedback on daily staff performance, annual evaluations, and disciplinary processes as requested.
Oversee departmental financial data and statistics and ensure operations remain within budget.
Guide and motivate staff to help them perform to their fullest potential.
Conduct quality assurance checks and manage materials inventory and general equipment use.
Demonstrate quality leadership in meeting performance plans.
Contribute to system, hospital, and departmental goals and objectives.