Manager Patient Care Services
About The Position
The Manager Patient Care Services ensures and/or provides patient care in accordance with the RN job description and assumes 24-hour accountability for directing and managing patient care within the assigned area. The manager oversees material, financial, and human resources and administrative and operational matters for the designated care delivery team. The role supports unit and hospital goals, helps ensure staffing and scheduling meet patient-care and operational needs, and fosters staff accountability and professional practice. The manager also supports evidence-based care and research activities and provides clinical, consultative, technical, or informational services to staff, other disciplines, patients, and families. In the absence of the Director, the manager assumes unit, clinical, and administrative responsibilities under the supervision of Patient Care Services management staff.
Requirements
- Bachelor’s degree in Nursing.
- Three years of registered nurse experience in an acute care hospital setting.
- Ability to multitask and prioritize work.
- Proficiency in clinical practice protocols for medical procedures and patient care.
- Skill in monitoring and assessing the performance of oneself, other individuals, or organizations to make improvements or take corrective action.
- American Heart Association Basic Life Support certification for Pennsylvania, required upon hire.
- Pennsylvania Registered Nurse license, required upon hire.
Nice To Haves
- Master’s degree in Nursing.
Responsibilities
- Ensure and/or provide patient care in accordance with the RN job description.
- Assume 24-hour accountability for directing and managing patient care within the assigned area.
- Manage material, financial, and human resources within the assigned unit.
- Oversee administrative and operational issues for the designated care delivery team.
- Lead the department team in support of unit and hospital goals and objectives.
- Communicate effectively and appropriately with patients, significant others, visitors, staff, and professional colleagues.
- Support the Culture of Safety by following established policies and procedures, including identification and timely reporting of patient safety events.
- Ensure staffing meets patient-care needs and operational guidelines.
- Foster staff accountability for adherence to policies, procedures, and professional practice.
- Participate in coaching, counseling, and mentoring unit personnel.
- Support the Professional Practice Model and participate in efforts related to its key components.
- Assume unit, clinical, and administrative responsibilities in the Director's absence under the supervision of Patient Care Services management staff.
- Ensure the unit schedule is completed in a timely and equitable manner.
- Use evidence-based research findings in patient care, communicate findings, attend research continuing-education offerings, assist with data collection, and participate in ongoing research studies.
- Provide clinical, consultative, technical, or informational services as needed to staff, other disciplines, patients, and/or families.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
