Manager, Patient Care Services

St. Luke's University Health Network•Orwigsburg, PA

About The Position

The Manager of Patient Care is responsible for resource utilization, the code blue and rapid response teams, blood management, hospital supervisors, and coordination of specialty programs and services. The position supports evaluating existing processes to reduce costs, improve sustainability, and develop best practices within patient care services. The role maintains daily operations and resource utilization across patient care areas; provides clinical leadership and expertise for code blue and rapid response teams; and provides administrative oversight of hospital supervisors and other assigned departments. It also oversees blood management, the chest pain center accreditation program, and other specialty services and programs, including regulatory requirements, data collection, education, and auditing. The manager assesses processes for relevance and efficiency and develops best-practice standards.

Requirements

  • Graduate of an accredited professional nursing program.
  • Registered Nurse with a current license to practice in Pennsylvania or seeking licensure through endorsement.
  • Enrollment in a Bachelor of Nursing program is required upon hire or at the time of promotion.
  • Bachelor of Nursing degree required within five years of hire or promotion.
  • Progressive management experience, including staff supervision.
  • BLS/ACLS certification.
  • Critical care experience.
  • Ability to meet the described physical and sensory requirements, including lifting and transporting patients and objects, standing, walking, and hearing and vision capabilities.

Nice To Haves

  • Bachelor of Nursing degree preferred.
  • Master's degree preferred.
  • Experience with cardiac and stroke patients or protocols preferred.

Responsibilities

  • Maintain daily operations and resource utilization throughout patient care areas.
  • Provide clinical leadership and expertise for code blue and rapid response teams.
  • Provide administrative oversight of hospital supervisors and other departments as assigned.
  • Oversee blood management, the chest pain center accreditation program, and other specialty services and programs, including regulatory requirements, data collection, education, and auditing processes.
  • Assess processes for relevance and efficiency and develop best-practice standards.
  • Support evaluation of existing processes to reduce cost, improve sustainability, and develop best practices within patient care services.
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