Manager, Patient Access

Sentara Health • Harrisonburg, VA

1d • Onsite

About The Position

Sentara Rockingham Memorial Hospital is hiring a Patient Access Manager. This position is responsible for the operations and success of Registration Services/Patient Financial Services. The role involves managing high-volume areas with significant strategic and financial impact on the current and future success of the organization. Responsibilities include the coordination of the delivery of high-quality services that meet or exceed customer service expectations, and providing leadership and administering human resource policies and practices in a multi-skilled, multi-functional environment.

Requirements

• Bachelor's Degree (Required)
• 3 years of applicable managerial experience may be accepted in lieu of degree
• Certified Healthcare Access Manager (CHAM) - Certification - National Association of Healthcare Access Management (NAHAM) (Required within 12 months of hire)
• Supervisor experience in Patient Access or Patient Accounting - 3yrs (Required)

Responsibilities

• Manage operations and success of Registration Services/Patient Financial Services.
• Manage high volume areas with significant strategic and financial impact.
• Coordinate the delivery of high quality services that meet or exceed customer service expectations.
• Provide leadership and administer human resource policies and practices in a multi-skilled, multi-functional environment.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Full-time
• Career Level: Manager