Manager - Patient Access Services

Trinity HealthFort Lauderdale, FL

About The Position

Directs the planning, implementation, and administration of outpatient registration services for the outpatient registration services operation, ensuring compliance with established governmental compliance requirements and associated legislation, regulations, billing guidelines, and policies governing the conduct of a hospital outpatient registration and clinic operation. Directs and coordinates the collection of patient demographic and insurance data by staff members, ensuring that all processes are in compliance with regulatory requirements, guidelines, and billing policies; participates in strategic advisement and decision making with regard to patient access operations. Participates in inservices and follows up on the identification of and interaction with third party payers of outpatient services; makes recommendations and participates in decision making regarding the establishment of working arrangements, in operationalizing the requirements by the third party payers as it relates to authorizations, verification of patients insurances. Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the department.

Requirements

  • Bachelor's degree
  • At least 4 years of work experience applicable to the duties listed
  • Extensive background in Patient Access and/or Patient Financial Services

Nice To Haves

  • A directly related higher degree from an accredited institution may be substituted for up to two years of experience.
  • CPAT/CPAM/CPAR preferred

Responsibilities

  • Directs the planning, implementation, and administration of outpatient registration services.
  • Ensures compliance with governmental compliance requirements, legislation, regulations, billing guidelines, and policies.
  • Directs and coordinates the collection of patient demographic and insurance data.
  • Ensures all processes comply with regulatory requirements, guidelines, and billing policies.
  • Participates in strategic advisement and decision making regarding patient access operations.
  • Participates in inservices and follows up on the identification of and interaction with third party payers.
  • Makes recommendations and participates in decision making regarding working arrangements with third party payers.
  • Operationalizes requirements by third party payers related to authorizations and verification of patient insurances.
  • Develops or assists with the development and implementation of policies and procedures for efficient and safe department operation.

Benefits

  • Equal Opportunity Employer
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