Manager, Parent Family &Community Engagement

Save the Children 2022•Ripley, TN

4d•Hybrid

About The Position

The Manager of Parent, Family and Community Engagement (PFCE) is responsible for supporting the Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), family engagement, family development, and community partnerships components of Head Start and Early Head Start programs. This role involves overseeing staff in ERSEA, collaborating to maintain full enrollment, and developing and overseeing family service systems. The Manager will secure opportunities for families to identify their strengths, needs, and interests, potentially overseeing the Home-Based program option and supervising Home Visitors. The position ensures families have opportunities to build knowledge and skills to find their own solutions, develops a parent and community volunteer program, and builds relationships with community partners for referrals. The role requires ensuring family and community partnerships are supported by experienced staff or consultants. The core of the role is deepening understanding and implementing parent, family, and community engagement through high-quality collaborations that promote family sustainability. Additionally, the Manager serves as the Corporate Secretary of the Head Start Policy Council, assisting the Program Director with meeting logistics and materials in line with Head Start Program Performance Standards. As a frontline representative, the Manager must ensure the safety and security of children and families, represent agency values, and actively prevent child abuse through awareness, good practice, and training, reporting any instances and promoting safeguarding obligations.

Requirements

Bachelor’s degree in early childhood development, social work, adult learning or a related family/human services field, plus at least 3 years of relevant experience.
Extensive Travel [40% in-state].
Proven experience in a position relating to the provision and management of family services for young children and their families, as well as supervisory experience.
Professional proficiency in MS Office suite.
Professional proficiency in spoken and written English.
Demonstrated interpersonal communication and organizational skills.
Ability to work collaboratively with other staff and community partners in the provision of high-quality services and resources to families.
Demonstrated ability to communicate and collaborate with individuals and teams at all levels.
Demonstrated commitment to diversity, inclusion, and belonging.
Clear criminal record check (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment.
To drive agency vehicles (if applicable), must have a valid driver’s license and be insurable by the Save the Children Head Start insurance carrier and have a Motor Vehicle Record acceptable to Save the Children Head Start.
Ability to perform medium to heavy physical work exerting up to 50 pounds of force occasionally, up to 20 pounds frequently and up to 5-10 pounds constantly, performing such activities as sitting, crawling, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting and grasping. This also includes some duties that require repetitive action and motion skills, keyboarding, and computer use.
Clear pre-employment background check requirements, including local, state, and national criminal records check, sex offender registries, employment, and education verifications (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment.
This position may require the incumbent to operate a motor vehicle to fulfill certain essential functions of the job. The incumbent should maintain a valid driver’s license and remain in compliance with any Save the Children policies pertaining to the safe operation of motor vehicles.

Nice To Haves

Advanced degree in early childhood development, social work, adult learning or a related family/human services field.
Previous Head Start experience.
Current and former Head Start/Early Head Start parents will receive preference for employment vacancies for which they are qualified.

Responsibilities

Ensure complete and accurate collection, entry, reporting and maintenance of data related to family development services.
If in a supervisory position: direct supervision of Family Service Coordinators (FSCs).
If in a non-supervisory role: provision of technical support to FSCs and their supervisors as needed.
Responsible for ensuring family services staff hired possess the required credentials.
Responsible for the collection, entry, reporting and maintenance of ERSEA records related to program operations including Child and Adult Care Food Program (CACFP).
In coordination with the Manager of Education & Inclusion, ensure that vacancies are filled within 30 days, eligibility is properly determined, enrollment includes 10% children with special needs, recruitment is active/ongoing and that funded enrollment is achieved and maintained.
Track daily attendance data and the program staff’s timely follow-up with families on tardiness and absenteeism.
Visit all classrooms on a regular basis (4-6 hours per month per site) to conduct observations and support teaching staff in promoting parent engagement, provide training and technical assistance and coach teachers as they support parents in understanding their role in their child’s educational success.
Where applicable routinely accompany the home visitor on home visits to ensure quality services to families enrolled in the Home-Based program.
Prepare and distribute monthly reports, such as attendance, enrollment, etc.
Ensure that electronic data collected can be reported accurately to grant officers.
Provide training and technical assistance and build capacity by working directly with staff, parents and community partners to ensure high-quality programs.
Responsible for tracking that all parents have been offered the opportunity to establish a Family Partnership Agreement and the tracking of strengths, needs, goals, referrals, individual contacts, home visits and follow-ups.
Provide or arrange for training and technical assistance to staff and parents based upon pertinent issues/interests expressed in the Family Outcomes Assessment. This may include: advocacy, family literacy, sustainability, child development, health, parenting skills and other topics as identified.
Provide support to staff in developing parent training opportunities.
Track and maintain documentation of parent meetings and training.
Ensure the PFCE Framework is a systematic component of programming, services and management systems.
Assist in the monitoring and reporting of services to ensure high quality support, positive child outcomes and achievement of school readiness goals.
Attend case coordination meetings with other staff in order to integrate services.
Design, implement and monitor the volunteer program to include the recruitment and training of parent and community volunteers for the program.
Work collaboratively to train on and distribute the Volunteer Handbook.
Ensure that all regular volunteers have completed the appropriate paperwork and that records are maintained in a locked file cabinet.
Serve as Secretary of the Policy Council as needed.
Assist in arranging Policy Council meetings, preparing and posting agendas, reserving facilities and arrangement of food.
Perform other duties as assigned by the Program Director.