Manager Pain

Mount Nittany Health•State College, PA

2d•Onsite

About The Position

POSITION SUMMARY The Manager assumes responsibility to manage day to day operations of the unit/department to provide high quality and safe patient care in a safe practice environment. The manager d irects and develops staff; collaborates with multidisciplinary professionals; and provides service excellence. The Manager assists the Director with but not limited to: Workforce strategic planning; Establishing and implementing standards for practice and maintain authority, accountability and responsibility for staff in their area of responsibility; The ongoing support and cultivation of a culture of shared decision making; Budgeting and planning; Business growth strategies. LEADERSHIP VALUES The MNH Leadership Values we are striving to emulate: Respect, appreciation and caring for all-positive outlook Initiative, achievement oriented, drive for excellence and continuous improvement; perseverance and ability to see the big picture Teamwork and support for others; interdependence and commitment to the collective; system success as opposed to individual achievement or credit Open, respectful, candid communication; handles conflicts and differing points of view directly; doesn’t shy away from difficult issues or conversations Stewardship of resources and passion for efficiency Ownership of actions and results focused Resilient; adaptable to change; perseveres in the midst of challenges Courage

Requirements

Bachelor’s degree in a related field, preferably nursing from an accredited institution. May have an equivalent combination of education and/or experience in lieu of specific education.
Demonstrated leadership and management skills.
Demonstrated ability to work under stressful situations.
Demonstrated oral and written communication skills.
Effectively functions as a liaison among staff, physicians, medical center administration, and ancillary departments.
Uses tact, sensitivity, sound judgment, and a professional attitude constantly.
Consistently demonstrates maturity for accountability of job performance.
Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.
Knowledge of human resource laws and regulations as they relate to the management of staff.
Current PA Registered Nurse licensure
Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.

Nice To Haves

Master’s Degree in Nursing, Healthcare Administration, Business Administration or equivalent preparation preferred.
5+ years of leadership experience preferred.
Leadership experience in ambulatory pain management practice is strongly preferred
RN or related healthcare clinical background preferred
Appropriate professional certification preferred within 1 year of eligibility for professional certification exam.

Responsibilities

Analyze, monitor, and explain budgets and variances; ongoing evaluation of productivity; and maximize care efficiency and throughput
Evaluate staffing needs and patterns; utilize recruitment techniques as it relates to staff selection; and ensure proper orientation.
Utilize lean tools and methodology for identified areas of improvement; use of MDI (manage for daily improvement) strategies to drive outcomes; evaluate and improves customer/patient engagement performance; monitor patient safety reporting; participate in root cause analysis; promote workplace safety; maintain survey and regulatory readiness; just culture; and promote intra/interdepartmental communication
Apply systems thinking knowledge as an approach to analysis and decision making
Use of technology to support decision and improvement activities
Facilitate change through assessing readiness, involving key stakeholder and those that do the work, communicate changes, and evaluate outcomes.
Maintain knowledge pertinent to scope of responsibility and promote evidence-based practice
Effective and respectful communication; performance management (conduct evaluations, assess staff, monitor fitness, initiate corrective actions, terminations, etc.); staff development and assurance of competencies; and staff retention skills and activities.
Open, respectful, and effective, both oral and written
Manage conflict; situation management, promote team dynamics, mentor and coach staff & peers, apply communication principles; encourage participation of staff; role model professional behavior; act as a change agent; and apply principles of self-awareness
Maintain and environment of fairness and equality.
Practice ethical behaviors; hold self and other accountable for respectful and professionalism; and promote and role model life-long learning.