Manager, Outside Sales - Special Engineered Tubing

Samuel, Son & Co. • Markham, ON

10d • CA$104,640 - CA$143,880 • Hybrid

About The Position

The Manager, Outside Sales - Special Engineered Tubing will serve as the primary customer-facing commercial owner for assigned accounts, territories, or named key accounts. This role involves building strong relationships across purchasing, engineering, quality, and operational stakeholders, and developing and executing account growth plans aligned with market priorities. The position requires proactively identifying new opportunities, generating RFQs, expanding share of wallet, and protecting existing business through strong customer engagement and follow-up. The role operates within a market-led commercial structure, aligning customer development activity to designated market segments and target growth areas. The individual will gather and communicate customer feedback, competitive intelligence, and market signals to refine market strategy and commercial priorities, while also providing clear customer context to internal teams. This role is responsible for ensuring RFQs are complete and well-qualified before submission, partnering with internal teams to clarify assumptions and improve quote quality, and supporting clean handoffs to ensure commercial promises align with final quotes. The position also involves leading commercial discussions and negotiations, maintaining disciplined follow-up on opportunities, and supporting the transition from quote to award by remaining engaged with the customer through order placement and issue resolution. The role emphasizes disciplined communication, structured handoffs, and a single-source-of-truth approach.

Requirements

• 5+ years of experience in outside sales, technical sales, account management, business development, or commercial roles in tubing, metalworking, engineered products, industrial manufacturing, or related B2B environments.
• Demonstrated success developing accounts, generating RFQs, building pipeline, and winning business with industrial or specification-driven customers.
• Strong customer-facing communication, negotiation, and relationship-management skills.
• Ability to work cross-functionally with Product Market Leaders, quoting teams, technical teams, and operations to move opportunities from customer need to executable business.
• Strong commercial judgment, follow-up discipline, and ability to manage multiple pursuits across accounts or territories.
• Bachelor’s degree in Business, Engineering, Manufacturing, Marketing, or a related field is preferred; equivalent commercial experience will also be considered.

Nice To Haves

• Experience selling into one or more of ATG’s target markets, including Aerospace & Defence, Energy & Industrial, HVAC , or other high-specification industrial applications.
• Familiarity with technically oriented sales processes involving RFQs, specifications, customer approvals, and manufacturing feasibility discussions.
• Experience managing named key accounts, strategic customers, or complex industrial buying environments with multiple stakeholders.
• Track record of driving profitable growth while working within structured commercial and operational processes.

Responsibilities

• Serve as the primary customer-facing commercial owner for assigned accounts, territories, or named key accounts, building strong relationships across purchasing, engineering, quality, and operational stakeholders.
• Develop and execute account growth plans aligned with ATG’s market priorities, target applications, and strategic focus areas.
• Proactively identify new opportunities, generate RFQs, expand share of wallet, and protect existing business through strong customer engagement and follow-up.
• Drive RFQ generation by uncovering customer needs, target programs, applications, and sourcing opportunities in collaboration with the Product Market Leader and internal teams.
• Lead day-to-day opportunity pursuit activity at the customer level, including follow-up, clarification, meeting coordination, and commercial positioning.
• Support strategic account planning and negotiations with guidance from the Product Market Leader on priority pursuits, pricing boundaries, and segment positioning.
• Operate within ATG’s market-led commercial structure, aligning customer development activity to the designated market segment and target growth areas.
• Gather and communicate customer feedback, competitive intelligence, market signals, and account-level insights to help refine market strategy and commercial priorities.
• Provide clear customer context to internal teams, including urgency, decision process, commercial dynamics, and relationship considerations that influence quote and pursuit strategy.
• Ensure RFQs are complete and well-qualified before submission into the Bid Desk / Quote process, including customer requirements, timing, application context, and commercial expectations.
• Partner with Bid Desk, Technical Commercial, and the Product Market Leader to clarify assumptions, resolve open questions, and improve quote quality and responsiveness.
• Support clean handoffs by ensuring what is promised commercially aligns with the final quote and customer expectations.
• Lead account-level commercial discussions and negotiations within approved pricing and positioning guardrails.
• Maintain disciplined follow-up on quoted opportunities, customer decisions, program timing, and next steps to improve quote hit rate and pipeline conversion.
• Escalate strategic issues, pricing exceptions, or qualification barriers to the Product Market Leader and internal stakeholders when needed.
• Support smooth transition from quote to award by remaining engaged with the customer through order placement, clarifications, and early-stage issue resolution.
• Coordinate with internal teams on customer priorities while respecting the defined role boundaries for Bid Desk, Order Entry, and Expedite / Customer Interface.
• Reinforce disciplined communication, structured handoffs, and a single-source-of-truth approach as work moves from customer engagement into execution.

Benefits

• Countless opportunities for our team members to develop and grow in their careers
• Empowerment to make decisions on the job
• Part of driving positive change – within our organization and in the communities where we live and work
• Dynamic, supportive and welcoming workplace
• Programs, culture and opportunities to make your mark and grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree