Manager Operating Supplies & Equipment Category Management
About The Position
The Manager, OS&E Category Management supports Hilton Supply Management in developing and managing operating supplies and equipment category strategies across Hilton's global portfolio. The role partners with brand, operations, design, quality assurance, sustainability, legal, finance, and supplier teams to provide brand-right products and programs that balance guest experience, owner value, operational execution, and long-term supply continuity. Work includes sourcing, contracting, supplier management, product standardization, program implementation, performance tracking, and continuous improvement across Hilton's 28 brands. This hybrid role is based at Hilton's corporate office in McLean, Virginia, with three days in the office each week and approximately 10% travel.
Requirements
- At least three years of sourcing and/or supply chain experience.
- At least three years of experience managing projects and contracts in a matrixed environment.
- Advanced proficiency in Microsoft Office.
- Approximately 10% travel.
Nice To Haves
- Bachelor's degree or MBA in Supply Chain Management or Hospitality.
- Five years of supply chain or sourcing experience.
- Hospitality experience.
- Experience with Operating Supplies & Equipment (OS&E).
- CPSM, C.P.M., or PMP certification(s).
- Experience with the Coupa sourcing and contract platform.
Responsibilities
- Manage external relationships with suppliers, distributors, and manufacturers.
- Implement and analyze performance indicators to assess effectiveness, compliance with brand standards and specifications, risk, and liabilities.
- Forecast, achieve, and document savings, cost containment, and cost avoidance through negotiations, competitive bids, and product rationalization.
- Develop expertise and implement strategies for assigned categories.
- Translate brand, owner, operator, and guest needs into sourcing strategies, product specifications, supplier requirements, and implementation plans.
- Monitor category trends, supplier capabilities, cost drivers, tariffs, product innovation, and hospitality market dynamics to inform recommendations and roadmap decisions.
- Collaborate with brands, operating units, owners, hotel operators, suppliers, and corporate departments to align on category priorities, program requirements, and implementation plans.
- Communicate program updates, supplier performance, risks, savings opportunities, product changes, and brand-standard impacts to stakeholders as a category subject matter expert and trusted advisor.
- Develop, implement, and lead global programs and products supporting Hilton's strategic vision and corporate sustainability initiatives across its 28 brands.
- Develop category strategies and manage the full RFP process, from initial due diligence through contract negotiations, including supplier selection and performance validation through benchmarking, audits, and risk assessment.
- Lead supplier performance management, including business reviews, scorecards, service-level expectations, issue resolution, compliance monitoring, and corrective action plans.
- Support brand standards and product governance by defining specifications, evaluating alternatives, validating supplier and product claims, and coordinating stakeholder approvals.
- Identify opportunities to improve owner value, hotel adoption, sustainability outcomes, supplier diversity, responsible sourcing, inventory reliability, and total cost of ownership.
- Develop new or streamline existing internal processes to improve the global Supply Management enterprise.
Benefits
- Hilton Go Hilton travel program with 110 discounted travel nights and hotel room rates as low as $40 per night.
- Employee stock purchase program with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis Concierge support.
- Free counseling and support through the Employee Assistance Program for eligible Team Members.
- Paid time off.
- Health plans and other health and welfare benefits, including dental and vision coverage.
- Retirement plans.
- Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
