Manager, Order to Cash

Sovos Compliance • ,

2d

About The Position

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don’t check all the boxes -- apply anyway! We’re focused on hiring the right people, not just the “right” resume. It’s not about what you’ve done elsewhere; it’s all about what you’re capable of doing here.

Requirements

• 8+ years of experience in billing or finance operations, specifically within a SaaS or software-as-a-service environment.
• Advanced experience with ERP systems (NetSuite, Oracle, SAP) and CRM platforms (Salesforce); experience with billing automation tools such as Zuora, Chargebee, or Coupa is highly preferred.
• Deep understanding of revenue recognition (ASC 606) and the complexities of global tax invoicing, including VAT, GST, and multi-entity environments.
• 3+ years of direct people management experience.
• Strong analytical skills with the ability to assess billing data, identify trends, and present actionable insights to senior leadership.
• Proven ability to bridge technical billing operations and customer-facing teams across Sales, Customer Success, and Support.
• Excellent communication and organizational skills with strong logical and quantitative capabilities.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire.

Nice To Haves

• experience with billing automation tools such as Zuora, Chargebee, or Coupa is highly preferred.

Responsibilities

• Lead the end-to-end invoice lifecycle from Closed-Won status, ensuring alignment between contract terms, pricing structures, and invoicing.
• Partner with Tax and Legal teams to ensure all invoices correctly reflect local, state, and international tax requirements (including VAT, GST, and Sales Tax) specific to our tax software solutions.
• Serve as the subject matter expert on the integration between our CRM (e.g., Salesforce), Billing/ERP systems (e.g., NetSuite), and tax engine platforms, maintaining data hygiene to prevent downstream revenue recognition errors.
• Collaborate closely with the Revenue Accounting team to ensure billing schedules adhere to ASC 606 standards and that invoicing data is always audit-ready.
• Identify bottlenecks in global billing workflows and implement automation strategies to reduce manual overhead and Days Sales Outstanding (DSO).
• Serve as the primary escalation point for complex billing disputes, payment delays, and customer-specific invoicing requirements.
• Mentor and manage a high-performing billing team, fostering a culture of accountability, precision, and customer-centric problem solving.

Benefits

• Flexible Time-Off
• Comprehensive Health, Dental and Vision benefits
• 401(k) with employee sponsored match
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed