Manager, Operations - Dunkman

Authentic Brands Group•New York, NY

9h•$80,000 - $100,000

About The Position

The Manager, Operations will plan and execute Dunkman, Shaquille O’Neal’s professional dunk league and entertainment platform. Dunkman is the role’s primary focus, with responsibility for coordinating event operations, production logistics, and business processes across programming on a global scale. The position is part of the Authentic Live team and reports to the VP, Operations. The role may also support other events in the Authentic Live portfolio as project needs and capacity allow.

Requirements

3–5 years of experience in live event production or event operations within sports, entertainment, or media.
Experience coordinating venue logistics, production timelines, vendors, and event budgets.
Proven ability to manage multiple workstreams with strong organization, attention to detail, and follow-through.
Strong communication and interpersonal skills, with the ability to coordinate internal teams and external partners.
Sound judgment and the ability to remain composed, solve problems, and meet tight deadlines during live events.
Willingness to travel and work flexible hours, including evenings and weekends as required, up to 40%.

Nice To Haves

Sports competition or broadcast event experience.

Responsibilities

Support planning and execution of Dunkman competitions, exhibitions, and related activations from pre-production through on-site delivery and post-event closeout.
Coordinate operational requirements, production schedules, rehearsals, load-in, event delivery, and load-out with production agencies, venues, broadcast partners, and internal teams.
Maintain project plans, workback schedules, operational run-of-show documents, and action trackers; lead status meetings and follow up on deadlines and dependencies.
Support credentialing, access plans, staffing, ticket allocations, and guest logistics in coordination with venue, ticketing, hospitality, and security teams.
Coordinate with broadcast partners on programming plans, asset delivery, editorial feedback, production requirements, and broadcast standards.
Serve as an on-site operational contact, resolve issues within assigned responsibilities, and escalate decisions or risks to leadership.
Maintain event budgets and expense trackers, flag changes, and support post-event financial reconciliation.
Coordinate with Finance and Legal on vendor onboarding, purchase orders, contracts, invoices, and incoming and outgoing payment tracking.
Document post-event learnings and refine planning templates and standard operating procedures for future Dunkman programming.
Support planning and execution of other Authentic Live events as assigned, based on Dunkman priorities, scheduling, and available capacity.