Manager, Operations

Levi Strauss & Co.•Henderson, NV

29d•Onsite

About The Position

This position is responsible for managing and driving the overall performance of direct reports through leadership and development. The role involves hiring and developing the management team and first-level supervisors to create a leadership succession plan within the facility. Key responsibilities include driving health and safety initiatives, implementing and maintaining policies and procedures for inventory control, ensuring warehouse inventory accuracy, and analyzing product performance. The Manager, Operations ensures compliance with government policies, audits receiving and stocking procedures, and oversees employee development through training on policies and procedures. This role fosters a cohesive organization by maintaining open communication, identifying operational problems, and implementing corrective actions. The position also monitors cycle count and count-back programs, ensures product rotation standards (FIFO) and inventory storage are maintained, and immediately elevates variances to established procedures to warehouse management. Responsibilities include validating product transfer accuracy, ensuring timely reconciliations, overseeing product releases to vendors and other locations, and ensuring accurate and timely paperwork for all job functions. The role involves researching and resolving discrepancies, managing OS&D (Over, Short, and Damaged) processes, and handling requests from procurement, other facilities, and corporate. Ongoing training for Inventory Control staff is also a key duty, along with performing other assigned duties.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal skills and attention to detail.
Thorough understanding of inventory policies and procedures.
Minimum 5 years of distribution experience to include 3+ years in a leadership role within a medium to large distribution center with primary accountability for an entire shift or segment.
Bachelor's degree with emphasis on Industrial engineering, logistics, distribution or other related areas of expertise.
Intermediate PC skills: Microsoft Word, Excel, PowerPoint, and MS Outlook.
Demonstrate the ability to learn and understand warehouse systems such as SAP, WCS, Red Prairie, TranMan, Laser Print, etc.

Nice To Haves

13+ years combined college education and work experience may be substituted for a degree.

Responsibilities

Manages and drives overall performance of direct reports through leadership and development.
Hires & develops the management team and first level supervisors to create a leadership succession plan in the Facility.
Drives health and safety initiatives.
Implements and maintains policy and procedures relating to inventory control, to include ensuring the accuracy of warehouse inventory and analyzing poor products.
Ensures that division is in compliance with government policies.
Audits receiving and stocking procedures to ensure that policies are followed.
Responsible for employee development through training on policy & procedures.
Creates a cohesive organization by keeping lines of communication open.
Recognizes signs of operational problems (e.g., wrong product in slots, high shrink, receiving errors, lift errors) and provides detailed action steps required of DC management to correct them.
Monitors to ensure that the cycle count and count back program is executed as designed in partnership with the Finance team.
Ensures product rotation standards are maintained/FIFO Management/Inventory Storage.
Elevates variances to established procedures to warehouse management immediately.
Validates the accuracy of product transferred from facility to facility.
Works to insure accurate and timely reconciliations occur.
Oversees the release of products to vendors, other DC’s, and corporate locations, including inventory accuracy, correct paperwork, and efficient loading.
Ensures all paperwork associated with each job function in the DC is accurate and timely.
Researches and resolves all discrepancies noted.
Confirms OS&D is kept up with and processed timely.
Handles requests from procurement, other facilities and corporate.
Provides ongoing training to Inventory Control staff.
Perform other duties as assigned.
Hires and trains Leadership staff.
Oversees the job assignments and activities of multi-department staff.
Collaborates with warehouse managers to provide performance evaluations that are timely and constructive.
Drives continuous process improvement utilizing LEAN and Six Sigma methodologies in the areas of cost, service, accuracy and productivity while driving employee engagement.
Drives accountability at all levels of the DC.
Partner cross-functionally to ensure inventory is available and product is shipped to customer specifications.
Supports Facility initiatives aimed at improving processes, driving consistencies and ensuring best practices are shared.