Manager, Operations

APM Terminals•Los Angeles, CA

2d•Onsite

About The Position

APM Terminals Manages all terminal operations in accordance with plans within the parameters of customer requirements, management direction and safe working practices to achieve maximum levels of productivity and customer service by optimum utilisation of recourses (Medium Operations) SUMMARY The Operations Manager, based in Los Angeles, CA will oversee and direct facility operations to achieve the highest level of safety, productivity, and customer service with a focus constantly on cost and efficient use of labor. Leads, guides and develops the operational activities of multiple products within an Area with moderate impact on Business Unit results. Manages the products so that the Area achieves its short- and long-term financial and operating objectives, as set by the overall regional business plan.

Requirements

Minimum four (4) year degree from an accredited college or equivalent Terminal Operations working experience of five (5) or more years
Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution
Ability to modify important changes rapidly
Ability to exchange and adapt skills when working together across boundaries
Broad knowledge in job area/discipline or expertise in a specific discipline.

Responsibilities

Manage staff, labor, and vendors to achieve established safety, financial, and production goals.
Manage the development and performance of key stakeholders, including, recommending or implementing positive reinforcement, training, or disciplinary action.
Directly manage union workforce, including contractual work practices, discipline, and grievance resolution.
Mediate operational issues with union representatives and business agents effectively and professionally.
Supervise key stakeholders to achieve customer service level agreements related to the rail operations department.
Exercise management authority to promote total-terminal success in accordance with the leadership’s strategic vision, including optimization of work processes and efficient manpower utilization.
Promote good working relationships with customers, vendors, and the ILWU workforce.
Effectively communicate and coordinate with other Transportation and Logistics business units to support the APMM Group strategies and vision.