Manager - Operations Terminals III

Kinder Morgan•Newport News, VA

About The Position

The Manager - Operations Terminals III supervises coal and pet-coke bulk materials handling operations at Kinder Morgan Pier IX / X Terminal. The role oversees employees and the safe, efficient movement of bulk materials from rail and vessel to storage, and from storage to vessel or truck, while following company and customer procedures, safety rules, and applicable federal and state laws. The manager plans and assigns work, establishes schedules, trains and develops employees, oversees hiring and job progression, manages operational budgets and records, and coordinates rail, vessel, and barge activities. The role also supports equipment maintenance and repair, ensures environmental compliance, works directly with customers, and coordinates with other managers and departments. The position includes supervisory responsibilities, on-call availability, rotating weekend duty, and possible extended out-of-town travel.

Requirements

Bachelor's degree from a four-year college or university, three to five years of related experience and/or training, or an equivalent combination of education and experience.
Experience leading a medium to large team of direct reports.
Ability to understand the needs of the business unit(s) for which development work is being performed.
Familiarity with U.S. Coast Guard regulatory rules for dock or marine terminal operations.
Understanding of bulk handling operations and associated equipment.
Willingness to work shifts and/or overtime during the week or weekends as operationally required.
Willingness to carry a company-issued cellular telephone or radio and be on call as required, assigned, and scheduled.
Ability to develop an understanding of the Galahad Bulk inventory management system software and hardware.
Ability to manage multiple tasks successfully and simultaneously and work with minimal direct supervision.
General understanding of how corporate policies, procedures, practices, and processes relate to the business segment and associated business units.
Ability to collaborate with a team, take direction from supervisors, pay close attention to detail, follow work rules, and adhere to established work schedules.
Thorough knowledge and understanding of bulk materials handling and ability to communicate that knowledge.
Must complete safety training and certifications required by customers and Kinder Morgan.
Valid motor vehicle operator license and willingness to use a personal and/or company vehicle for work.
Must meet requirements to enter foreign trade zones, including required background checks, and obtain and maintain a Transportation Worker Identification Credential (TWIC).
Proficient PC skills, including MS Outlook, Word, Excel, PowerPoint, and other general Office Suite products.
Strong analytical skills and logical thought processes.
Exceptional verbal and written communication skills, including ability to present ideas, proposals, and results to business segment leaders.
Ability to organize and prioritize daily work, track and manage large projects through completion, and maintain confidentiality as necessary.
General understanding of how corporate policies, procedures, practices, and processes relate to material handling, associated business units, and internal and external customers.
Experience developing, implementing, and successfully managing operating budgets.
Ability to establish expectations in employee/employer relationships.
Solid leadership, communication, motivation, and people skills, and ability to manage projects involving people with varied disciplines, backgrounds, and experience levels.
Regular work attendance is required.
Ability to meet the job's physical demands, including regularly standing, walking, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and lifting or moving up to 50 pounds.

Nice To Haves

Bachelor's degree or at least five years of experience, or a combination of education and experience.

Responsibilities

Manage employees and assign tasks for the movement of coal and pet-coke products.
Establish and maintain crew and work schedules that meet customer needs while controlling the established budget.
Manage rail, vessel, and barge scheduling, flash and incident reporting, ancillary reporting, environmental compliance, and customer interactions.
Follow and enforce Kinder Morgan rules and procedures for safe, efficient bulk-handling equipment operations.
Ensure new employees receive necessary training and train and develop subordinates in bulk unloading and loading operations.
Create and follow through on employee hiring, and manage the company's employee job-progression program.
Communicate knowledge of bulk handling and bulk material handling operations to others.
Coordinate with electrical, mechanical, and heavy-equipment maintenance crews on electronic, mechanical, hydraulic, pneumatic, and heavy-equipment maintenance and repair.
Assist workers in diagnosing machinery and equipment malfunctions.
Review production schedules and estimate worker hours needed to complete job assignments.
Interpret company policies and safety regulations for workers, and interpret specifications and job orders and assign duties.
Establish or adjust work procedures to meet production schedules.
Ensure understanding of environmental impacts, environmental compliance, and required record keeping for coal and pet-coke bulk handling operations.
Stay informed about changes in working conditions and technology that could improve employee safety and operational efficiency.
Recommend changes to working conditions and equipment use to improve bulk-operations efficiency.
Analyze and resolve work problems or assist employees in resolving them.
Maintain payroll and overtime documentation and coordinate with the Administrative Assistant on employee time records and weekly timesheet issues.
Organize and maintain accurate site-operations records.
Coordinate activities with other managers and departments.
Work directly with customers on scheduling, handling, and care of their materials.
Inspect, direct, and maintain properties owned or leased by Kinder Morgan.
Accept after-hours callouts and rotating weekend duty, and travel out of town for extended periods as needed.