Manager Operations Technology

Republic Services•Phoenix, AZ

About The Position

The Manager Operations Technology plays a critical role in managing the implementation and continuous improvement of fleet technology to improve operations and business benefits. The role focuses on coordinating the technological operations with the business needs of the program by ensuring compliance to internal organization standards. The incumbent supports a core and foundational component of the Company’s future- state roadmap and acts as a team leader to support efforts to integrate and execute our operational technology and process-based solutions.

Requirements

Demonstrated business acumen, strategic thinking, and an ability to execute against formulated strategy.
Demonstrated ability to lead change initiatives.
Ability to manage, lead, and develop a results-driven team.
Knowledge of technical product development, technology deployments, and fleet implementations.
Ability to understand and solve complex business challenges and their interrelations across various business functions.
Demonstrated commitment to working collaboratively as part of a team and ability to lead, influence, and motivate others.
Effective planning and prioritizing multiple cross-functional project skills.
Advanced analytical and problem-solving skills.
Advanced proficiency in Microsoft Office Suite applications, including Excel, Access, PowerPoint, and Visio.
4 - 7 Years of overall relevant work experience.
Experience as a Project or Program Manager

Responsibilities

Leads coordination of program and product development.
Leads and supports the pre-planning, deployment, and ongoing adoption of fleet technologies and processes to Republic’s field organization.
Oversees implementation & deployment of cutting edge fleet technology.
Works to anticipate deployment issues and develop mitigation options.
Coaches and develops a team of professionals to assist in their development and attainment of necessary skills to lift performance.
Monitors staff performance and drives performance improvement initiatives and ensures that service levels meet or exceed agreed upon standards.
Manages and provides technical expertise, guidance, and leadership to the Implementation team and other key stakeholders.
Oversees planning and development of field related training materials and ensures all training aids and learning solutions remain relevant with technology and program changes.
Responsible for developing change management strategy and communications.
Serves as key project lead, providing updates to cross-functional teams, leadership, and the field to ensure alignment across the organization on key project goals and deliverables.
Monitors performance and deployment execution and proactively develops recommendations on improvements and efficiencies for process and programmatic changes.
Manages vendor relations and engages in industry networking to uncover new technologies and foster relationships.
Collaborates on new technology pilots and builds business cases around proven technology aimed at driving operational business benefits.
Other non-essential duties as assigned or may be necessary