Manager, Onboarding Optimization

Waste Management, Inc. (WM)•South Bend, IN

3d•Hybrid

About The Position

The Onboarding Optimization Manager is responsible for Centralized Hiring, Onboarding, Retention, and workforce planning for operational success within our organization. This role is key to the long-term success of talent within frontline operations. This will involve approximately 40-50% travel and will support our Northern Indiana and Westen Michigan locations. Individual must live within this area and be willing to travel in this area.

Requirements

Bachelor's Degree (accredited) or in lieu of degree - High School Diploma or GED (accredited) and four (4) years of relevant work experience
3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years’ experience interviewing and hiring CDL Drivers and other frontline positions
Valid Driver's License

Responsibilities

Manages daily driver candidate interviews, will be able to partner with multiple sites and meet candidates on site, to provide a realistic job preview.
Manages logistics of scheduling on site interviews at various sites. Will also be responsible for Weekly new employee onboarding training.
Partners with multiple business units to lead workforce planning and set staffing goals for sites. Is responsible for helping move those sites toward achieving those goals.
Oversees candidate offer process in partnership with Talent Acquisition partners.
Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor.
Investigates, why employees are leaving the company and provide feedback to business unit leadership, Operations Solutions Manager, Talent Acquisition, and People Team.
Assist District manager in the creation and execution of retention strategy for frontline employees.
Creates and submits weekly and month end reports to senior management.