Manager on Duty
About The Position
Manager on Duty oversees the food service team to ensure every meal is perfect and every customer leaves happy. This role sets the team up for success by efficiently assigning tasks, creating effective schedules, and training employees on best practices. The Manager on Duty also maintains quality control by ensuring equipment works, portion sizes are good, and food quality is on point. They attentively check cash receipts and sales reports. If a customer has any problems, the Manager on Duty addresses the issue and makes things right. IHOP is a go-to destination for breakfast lovers with a rich history dating back to 1958. IHOP offers a wide menu catering to all tastes, ages, and dietary preferences, with a commitment to serving high-quality food and providing excellent customer service. IHOP believes in promoting from within and training staff to help them reach their full potential.
Requirements
- Strong English communication skills
- Basic math skills
- Ability to perform the necessary physical duties
- Great people skills and ability to solve problems
Nice To Haves
- Relevant experience or training would be preferred but isn't required for the right candidate.
Responsibilities
- Oversee the food service team to ensure every meal is perfect and every customer leaves happy.
- Efficiently assign tasks.
- Create effective schedules.
- Train employees on best practices.
- Maintain quality control on the back end, ensuring equipment works, portion sizes are good, and food quality is on point.
- Check cash receipts and sales reports.
- Address customer problems and make things right.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
