Manager On Duty (part-time)

HealthFitness•Wilton, TX

4d•Onsite

About The Position

HealthFitness is looking for a Shift Manager / Manager on Duty to work on a collaborative team and assist with the fitness center oversight at our client site in Beaumont, TX. In this position, you'll help manage the facility alongside our Management Team. At times, you will serve as the acting manager and will be responsible for the operations of the facility in its entirety including shift accountability. Schedule will vary; weekdays: 4:00pm - 9:15pm; weekends: 1:00pm - close.

Requirements

High school diploma or GED required.
2+ years of in person customer service experience required.
Adult CPR/AED/First Aid certification from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
Strong interpersonal and accountability skills.
Basic computer and point of sale systems knowledge.
Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Responsibilities

Serve as manager on duty and be a part of a collaborative team assisting with the facility oversight alongside the Management Team.
At times, serves as acting manager, and will be responsible for the operations of the facility in its entirety including shift accountability.
Greet, check in, and assist customers.
Provide program information services and membership information.
Assist front desk team.
Hourly facility walkthrough rounds to assess safety and cleanliness.
Periodic inventory check of recreation equipment and merchandise.
Efficiently responds to client and participant requests, comments, or concerns and brings issues to a timely and appropriate resolution.
As an emergency situation lead, will manage incidents and complete accident reports as needed.
Maintains and updates participant and facility policies as appropriate.
Educates participants on policies and procedures.
Opening and closing duties depending on shift hours.
Helps with all member service desk administration and processes including phones and membership enrollments.
Participates in internal programs, special events, and membership drives.
Collects membership fees and performs related recordkeeping.
Other duties as needed/assigned