Manager of Underwriting

Splitero•San Diego, CA
•$130,000 - $150,000•Hybrid

About The Position

As the Manager of Underwriting at Splitero, you will lead and support a team responsible for producing accurate, timely, and high-quality underwriting decisions in a fast-paced environment. You will coach and manage performance while shaping team operations through clearer processes, greater consistency, and ongoing improvements. The role partners closely with Processing and People Ops to keep work flowing smoothly and ensure alignment across teams. You will be accountable for quality, team development, and consistent underwriting standards while supporting broader business goals. The position is remote until January 2027. Starting in January 2027, it is hybrid and based in Splitero’s San Diego office. Employees work onsite Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. The target start date is 11/16 or 11/30. Salary is $130,000–$150,000; individual pay within the range is determined by job-related skills, experience, and relevant education or training.

Requirements

  • At least 4 years of experience in residential loan underwriting.
  • Ability to work in the San Diego office Tuesday through Thursday starting in January 2027.
  • Experience leading a high-performing team.
  • Proven ability to manage projects from ideation through execution.
  • Ability to write effective policies and procedures.
  • Ability to evaluate risk-based decisions made by the team, identify patterns in judgment or conditioning that need correction, and maintain consistent quality standards across underwriters.
  • Experience navigating cross-functional team dynamics and building consistency across adjacent teams.
  • Demonstrated leadership skills, including conducting constructive conversations, setting and meeting deadlines, proactively communicating departmental challenges and changes, and regularly relaying information to all levels of management.
  • Ability to make data-driven decisions.
  • Adaptability and the ability to respond to changing circumstances with resilience and positivity.
  • A team-oriented approach that prioritizes collaboration, inclusivity, and teammate support.

Nice To Haves

  • Experience working with HEIs.
  • Desire to participate in a fast-paced, early-stage startup.

Responsibilities

  • Partner with People Ops to source, screen, and interview qualified candidates, present offers, lead team hiring, and contribute to onboarding decisions.
  • Manage team performance, including conducting performance reviews, delivering direct and documented feedback, sustaining coaching plans through resolution, and responding to performance support needs.
  • Cultivate a positive team culture, plan employee engagement initiatives, and address conflict that interferes with the work environment.
  • Train and onboard new hires to help them ramp efficiently.
  • Lead team-related projects by defining scope, timelines, and resource needs; organizing meetings; delegating tasks; collaborating cross-functionally; and communicating goals, updates, and roadblocks.
  • Manage the pipeline and workload for all team members and ensure high performance.
  • Own the development, implementation, and revision of policies and procedures.
  • Translate company-wide goals into quarterly department-level action items and guide department and individual-contributor goals.
  • Analyze data for the area, generate insights, and present them to leadership.
  • Serve as the main point of contact for escalations and team-member questions.
  • Manage and coach to underwriting quality KPIs, using performance data to identify patterns, drive accountability, and create teachable moments.
  • Serve as the primary cross-functional liaison between Underwriting and Processing, identifying and addressing friction points affecting pipeline health and team consistency.

Benefits

  • Comprehensive healthcare plans for employees and their families, with eligibility beginning on the first day.
  • Generous PTO and flexible time off.
  • Parental leave.
  • Monthly cell and internet stipend.
  • Access to any WeWork location.
  • A solid tech stack.
  • Inclusive team culture emphasizing transparency, innovation, and collaboration.
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