Manager of Technical Support-Film, Video, New Media, & Animation

Art Institute of Chicago•Chicago, IL

19h

About The Position

Supports the operation of FVNMA’s specialized technical facilities and resources on a day- to- day basis. Functions as an expert advisor on technical systems for FVNMA faculty, graduate students, undergraduate students, and staff. Supervises and provides leadership to student employees. Ensures successful working practices for all computer -based media production equipment, materials, and processes. Anticipates and recommends changes in instructional services to support curricular developments.

Requirements

Bachelor’s, Bachelor’s in Fine Arts in Media Arts, and/or related field or equivalent experience and training.
Must have working knowledge of physical and digital production cameras, creative software technologies, exhibition formats, FVNMA production, post -production, and distribution technologies.
Knowledge and understanding of archival technologies and standards, analog moving-image equipment, film equipment, mechanical systems, advanced lighting systems, cameras, and digital hardware and software.

Responsibilities

Hires, trains, supervises, and provide leadership for student employees working in FVNMA in close communication and coordination with FVNMA Associate Director of Technical Facilities.
Maintains FVNMA technical facilities and resources including hardware, software, equipment, labs, suites, studios, and associated systems and devices to provide a successful working environment for the department.
Inventories an ongoing evaluation of digital systems, production, and editing equipment, and recommend repairs, upgrades, and replacements.
Implements policies and procedures for FVNMA technical facilities, resources, and equipment access in coordination and close communication with the Associate Director and Chair of FVNMA.
Coordinates with vendors to research and test new equipment and technologies for capital budget development and day-to-day procurement.
Maintains, repairs, and oversees the daily operation of the FVNMA department’s animation systems and facilities.
Integrates digital systems with celluloid, analog, and other legacy formats.
Assists faculty and students in day-to-day troubleshooting and technical support. Instruct and assist FVNMA with basic hardware and software troubleshooting, as well as more specialized topics such as Steadicam operation, motion capture, DCP, 8mm and 16mm film projection and telecine transfers.
Assists Manager of Instructional Support, FVNMA in providing workshops for converting, exporting, compressing, and authoring digital and analog media for exhibitions and screenings, including end -of -year MFA/BFA shows.
Provides group and individual technical workshops for FVNMA faculty and graduate students.
Provides instruction to FVNMA faculty and students, and the entire SAIC community through the research, testing, development, and implementation of media production initiatives and recommended technological practices.
Implements near-term and long-range plans for FVNMA curricular software and hardware in close communication and consultation with the FVNMA Associate Director of Technical Facilities, FVNMA Chair and Faculty, CRIT, IRFM, and the Gene Siskel Film Center.
Contributes to the development and realization of FVNMA Capital Asset requests, instructional supply, small equipment, and maintenance budget requests via research and projects future needs and investments.
Assists with research and development of written materials for instructional guides and orientation documents for students and faculty, including the FVNMA Tech blog, instructional guides, and associated departmental materials utilized within FVNMA and the wider SAIC community.
Maintains a list of off -campus resources for students, faculty, and staff.
Assists in maintenance and update of FVNMA documents and records as related to operational, technical, and material needs.
Researches, develops, and implements archival standards and workflows for FVNMA and SAIC.