Manager of Talent and Human Resources

Colorado Access•Denver, CO
•Hybrid

About The Position

Colorado Access is a Colorado-based, mission-driven organization serving individuals and families enrolled in Child Health Plan Plus (CHP+) and Health First Colorado. The Manager of Talent and Human Resources helps shape the organization’s vision and support its mission by leading talent acquisition operations, overseeing day-to-day Human Resources service delivery, and managing assigned HR team members. The role partners with organizational leaders and internal functions to support workforce needs, consistent HR practices, and effective employee lifecycle services. The position leads and develops assigned HR team members; manages recruitment strategy and operations; provides guidance on employee relations and performance management; oversees assigned employee programs and HR processes; implements approved policies and initiatives; and leads projects and process improvements. It works with HR, Organizational Development, Payroll, Finance, Legal, Compliance, IT, Marketing and Communications, and other partners. The position is hybrid, combining in-office and remote work, and Colorado Access cannot support out-of-state employees at this time.

Requirements

  • At least seven years of progressively responsible, broad-based human resources experience, including complex employee relations, investigations, performance management, policy, compliance, talent acquisition, leave and accommodation, HRIS reporting, and program or project leadership.
  • Prior direct supervisory or people-management experience.
  • Demonstrated support for the company’s mission, vision, and values.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and SharePoint, and ability to work with a variety of project management tools.
  • Ability to manage multiple priorities and projects with tight deadlines, as may be required.
  • A valid driver’s license and proof of current auto insurance are required for any position requiring driving.

Nice To Haves

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; an equivalent combination of relevant education and progressively responsible experience may substitute.
  • Experience in a regulated, healthcare, nonprofit, insurance, multi-state, or similarly complex environment.
  • SPHR or SHRM-SCP certification; PHR or SHRM-CP may be considered.
  • Workplace investigation, change management, project management, or related specialized training.

Responsibilities

  • Lead, coach, and develop assigned HR team members; set priorities, assign projects, monitor performance and service quality, conduct evaluations, and support development and accountability.
  • Lead day-to-day talent acquisition operations and implement recruitment strategies aligned with organizational priorities, workforce needs, staffing plans, and HR policies.
  • Partner with organizational leaders to identify hiring needs, develop recruitment plans, address staffing challenges, and support timely hiring.
  • Strengthen talent pipelines, sourcing practices, recruitment partnerships, candidate engagement, and employer branding with hiring managers and internal partners.
  • Oversee recruitment processes, including requisitions, selection and interviews, offers, hiring-range compliance, pre-employment requirements, and onboarding transitions.
  • Monitor recruitment performance and implement improvements to talent acquisition results and process efficiency.
  • Support internal talent mobility and approved succession planning initiatives in partnership with HR and Organizational Development leadership.
  • Oversee day-to-day HR operations and service delivery to ensure timely, accurate, consistent, and compliant support across assigned functions and employee lifecycle activities.
  • Advise managers on employee relations, performance management, policy interpretation, staffing, and workplace concerns; escalate complex or high-risk matters appropriately.
  • Manage employee relations activities, including investigations, conflict resolution, corrective action, performance improvement, and involuntary separations within delegated authority.
  • Manage delivery of performance management processes and support managers with goal setting, coaching, evaluations, performance improvement documentation, accountability, and recognition.
  • Administer assigned leave, workplace accommodation, workers’ compensation, unemployment, and related employee programs; resolve operational issues and escalate complex interpretations or significant risks.
  • Support implementation of approved compensation, job classification, position management, promotion, and workforce planning practices; review documentation and elevate recommendations for HR leadership approval.
  • Implement approved HR policies, procedures, standards, and manager resources; monitor compliance and coordinate audits, corrective actions, and operational improvements.
  • Lead assigned HR projects and process improvement initiatives, coordinating stakeholders, timelines, communications, implementation, and adoption within approved scope.
  • Support approved employee engagement, retention, recognition, learning, inclusion, and culture initiatives with HR, Organizational Development, and other partners.
  • Coordinate with HR, Payroll, Finance, Legal, Compliance, IT, and other business partners to support effective talent acquisition and HR service delivery.
  • Maintain current professional knowledge of employment laws, talent acquisition practices, workforce trends, and evolving HR practices.
  • Perform other duties as assigned.

Benefits

  • Paid time off (PTO) and floating holidays.
  • Nine company-paid holidays.
  • Hybrid work environment.
  • Employee Assistance Program.
  • 401(k) retirement plan.
  • Tuition reimbursement, based on eligibility.
  • Leadership training, promotion opportunities, performance evaluations, and employee recognition.
  • Language pay stipend.
  • Medical, dental, and vision insurance starting the first day of the month following the start date.
  • Supplemental critical illness and accidental injury insurance.
  • Health care and dependent care flexible spending account options.
  • Employer-paid basic life insurance and AD&D coverage for the employee, spouse, and dependents.
  • Short-term and long-term disability coverage.
  • Voluntary life insurance for the employee, spouse, and dependents.
  • Annual bonus program, based on eligibility, requirements, and performance.
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