Mgr Software Engineering

Citizens • Johnston, RI

1d • $180,000 - $231,000 • Hybrid

About The Position

The Manager of Software Engineering leads a team of engineers to deliver high-quality, scalable, and reliable software aligned to business and customer outcomes. This role combines technical depth, disciplined execution, and strong leadership to drive team performance, uphold engineering standards, and ensure consistent delivery. The manager owns team outcomes, develops talent, and partners across product, architecture, and engineering to deliver meaningful customer value.

Requirements

• 10+ years of hands-on software development experience delivering scalable and reliable systems
• 7+ years of experience managing engineering teams and delivering software products
• Strong understanding of software development practices, including agile methodologies, lifecycle management, configuration management, and release processes
• Experience leading design and delivery across modern technology stacks, including front-end frameworks (Angular, React, or Vue) and backend languages such as Java, Python, or similar
• Experience with cloud platforms such as AWS, Azure, or GCP, including secure handling of sensitive data
• Experience with CI/CD pipelines such as Jenkins, CircleCI, or equivalent
• Strong written and verbal communication skills with the ability to operate across technical and business audiences

Nice To Haves

• Experience in financial services, including consumer banking, business banking or payments
• Understanding of banking systems, custody, and financial operations
• Ability to navigate complex organizations and drive alignment to deliver outcomes

Responsibilities

• Ensures the team adheres to established engineering standards, including code development and documentation practices.
• Guides technical execution and reviews designs and code to maintain quality, scalability, and maintainability.
• Coaches engineers on tools, frameworks, and development workflows to raise the overall technical bar.
• Owns delivery of team commitments, including scope, timelines, and quality.
• Tracks progress, removes blockers, and manages risks to maintain consistent velocity.
• Coordinates with cross-functional partners to ensure alignment with business priorities and customer needs.
• Drives predictable, incremental delivery of product enhancements and capabilities.
• Takes full ownership of team outcomes, including delivery, technical health, and team performance.
• Operates independently in decision making related to execution and technical direction within the team.
• Identifies and resolves systemic issues that impact delivery, quality, or team effectiveness.
• Builds strong working relationships with product managers, architects, and peer engineering teams.
• Ensures alignment on design approaches and integration points.
• Facilitates healthy team dynamics and resolves conflicts to maintain a productive and focused environment.
• Communicates clearly with both technical and non-technical stakeholders.
• Provides transparent updates on progress, risks, and decisions.
• Ensures the team maintains clear and consistent communication practices across workstreams.
• Leads by example and sets clear expectations for performance, quality, and accountability.
• Hires, develops, and retains engineering talent through coaching and mentoring.
• Creates an environment that supports continuous improvement, learning, and career growth.
• Delivers measurable team-level impact through reliable execution and strong engineering practices.
• Improves team efficiency, system scalability, and operational reliability.
• Drives continuous improvement in delivery practices, tooling, and team effectiveness.
• Advocates for customer needs in design and delivery decisions.
• Partners with product and design to improve user experience.
• Ensures systems are performant, reliable, and aligned to customer expectations.

Benefits

• comprehensive medical, dental and vision coverage
• retirement benefits
• maternity/paternity leave
• flexible work arrangements
• education reimbursement
• wellness programs
• paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States

What This Job Offers

• Job Type: Full-time
• Career Level: Manager