Manager of Risk Management
About The Position
As the Manager of Risk Management at Zeal Credit Union, you will provide strategic and operational leadership over our vital Risk Management and BSA functions. In this high-impact role, you will build and cultivate a proactive risk environment that protects our credit union, its members, and our reputation, while simultaneously supporting responsible growth and sound business decisions. Leading with a culture-first mindset, you will develop, coach, and empower a talented team, establish clear performance expectations, identify emerging market trends, and translate complex risk data into actionable recommendations for executive leadership.
Requirements
- 5+ years of progressively responsible experience in risk management, BSA/AML, fraud, compliance, financial services, or a related field.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Extensive knowledge of laws, regulations, and regulatory expectations pertaining to Risk Management, BSA/AML, OFAC, fraud prevention, and related areas.
- Strong strategic, analytical, research, and problem-solving skills with the ability to identify trends, assess risk, determine root causes, and develop practical recommendations.
- Demonstrated ability to exercise sound business judgment, translate complex risk information into business implications, and prioritize competing risks based on organizational impact.
- Demonstrated leadership and people-development skills, including coaching, performance management, accountability, collaboration, influence, and strong written, verbal, presentation, and executive communication.
Nice To Haves
- Experience working with financial institution regulators, independent auditors, law enforcement, financial-crime investigations, and related hearings.
- Ability to read, interpret, and operationalize complex regulations, guidance, and other documents impacting Risk Management.
- Experience using advanced investigative techniques, risk/fraud data, monitoring systems, and trend analysis to validate information and improve risk identification and decision-making.
Responsibilities
- Provide strategic and operational leadership for Zeal Credit Union's Risk Management and Bank Secrecy Act (BSA) functions, aligning departmental priorities with organizational strategy, growth plans, and regulatory responsibilities.
- Serve as the designated BSA Officer, delivering comprehensive oversight for all BSA/AML/OFAC/CIP and USA PATRIOT Act programs.
- Manage annual risk assessments, continuously improve compliance policies, and ensure the accurate, timely submission of CTRs, SARs, FinCEN 314(a)/314(b), and OFAC reporting.
- Develop robust fraud-prevention strategies and establish consistent investigative frameworks to evaluate, document, and mitigate threats affecting Zeal, its members, or its business interests.
- Partner across all departments to embed risk considerations into new products, services, vendors, and strategic initiatives.
- Manage external relationships with law enforcement, auditors, and regulators.
- Coordinate responses to search warrants, oversee criminal investigations, and lead federal or state regulatory examinations from preparation through sustainable remediation.
- Foster organizational risk awareness through employee education.
- Continuously optimize workflows and monitoring technology to drive automation.
- Lead, coach, and build bench strength within the risk management team.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
