Manager of Product Data Practice

Colorado Health Benefit Exchange • Denver, CO

3d • Remote

About The Position

Connect for Health Colorado seeks a Manager of Product Data Practice to lead a small, service-oriented team supporting the Product Development (PD) organization in trusting, using, and self-serving its data. The position oversees the existing product data insights function and builds a data governance and quality discipline within PD. The manager leads people while staying close to the work, sets direction, prioritizes competing requests, contributes directly when needed, and leads change without formal authority. The role communicates across technical and non-technical audiences and works closely with enterprise data governance, data infrastructure, and data engineering resources. It also participates in the Connect for Health Community of Practice to share best practices and support adoption beyond formal data governance.

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace. Since 2013, it has helped individuals, families, and small employers compare plans, apply for financial help, and purchase health insurance. Its mission is to increase access, affordability, and choice for individuals and small employers purchasing health insurance in Colorado.

The position is currently remote. The organization’s office is in the North Tech Center area of Denver, near I-25 and I-225. Core office hours are typically 8 a.m. to 5 p.m., with some flexibility; the schedule may include non-traditional hours, weekends, and evening events.

Requirements

• Must be a Colorado resident.
• At least 5 years of experience working in a product organization in a relevant role, such as product management, data analytics, product operations, business, or product planning.
• At least 2 years of team-management experience, ideally including researchers, analysts, or similarly specialized employees.
• Experience leading organizational change by building alignment, addressing resistance, and supporting adoption of new tools, processes, and ways of working.
• Experience creating training, documentation, or standards that help others adopt new practices independently.
• Demonstrated ability to prioritize competing demands, build stakeholder alignment, and drive adoption of new practices without formal authority.
• Working familiarity with data governance or data quality concepts.
• Analytics experience using Pendo or a comparable product analytics platform such as Google Analytics.
• Reporting and dashboarding experience using Power BI or a comparable platform such as Looker or Tableau.
• Familiarity with user research methods and their application to product decisions.
• Strong written and verbal communication skills across technical and non-technical audiences.
• Ability to work hands-on when needed while mentoring others toward a shared goal.

Nice To Haves

• Familiarity with State-Based Health Insurance Marketplaces, the Affordable Care Act (ACA), and related business and data processes.
• Experience in healthcare, insurance, or another highly regulated data environment.
• Exposure to data governance frameworks or tools, including data cataloging and stewardship models.
• Experience establishing a new function or making the case for its expansion.
• Recent experience partnering with software product and engineering teams that use agile or other modern development practices.
• Exposure to how modern data platforms and integrations work, such as ETL, CRM systems, and data warehouses; hands-on engineering experience is not required.

Responsibilities

• Lead and grow the Product Data Practice team, providing a clear vision, priorities, mentorship, and visibility for its work.
• Represent the team’s work and roadmap to Product and cross-functional leadership across Connect for Health Colorado.
• Track and report on the team’s impact on Product Development’s use of data and partner with enterprise data governance efforts as they develop.
• Collaborate with enterprise data governance resources to define sustainable and effective data governance practices.
• Establish data governance and quality practices within Product Development, including standards for defining, requesting, and validating data before it is trusted for decision-making.
• Advocate for Product Development data access and usability, building relationships with BI, Engineering, Legal, Security, Policy, Production Support, and Customer Operations to reduce friction, improve data quality, and make existing data usable.
• Develop and maintain a Product Development data catalog that includes data quality standards, shared definitions, ownership, and usage guidance.
• Create standards, templates, playbooks, and training that enable teams across Product Development to self-serve insights, including user research and data analysis.
• Work alongside teams on specific efforts when needed and create resources or training that help teams work independently.
• Translate technical data and research concepts for non-technical stakeholders and leadership.
• Own and manage Pendo as Product Development’s analytics platform, including its configuration, access, metadata and tagging standards, and adoption.
• Deliver Product Development reports and dashboards using Power BI as needed, prioritizing reusable or self-service work over one-off requests.
• Work with BI to communicate Product Team data-reporting requirements early in the software development process, supporting availability for downstream processing, reporting, and analytics.

Benefits

• Competitive benefits package with multiple offerings employees may elect to tailor to their needs.
• 403(b) plan.
• Paid time off.
• Short-term disability.
• Long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed