Manager of Product Data Practice

Connect for Health Colorado • Denver, CO

1d • $97,850 - $127,720 • Remote

About The Position

Connect for Health Colorado seeks a Manager of Product Data Practice to lead a small, service-oriented team that helps the Product Development organization trust, use, and self-serve its data. The role oversees the existing product data insights function, ensuring the Product organization has access to rigorous mixed-methods insights, while establishing a new data governance and quality discipline.

The manager will lead people while remaining close to the work, setting direction and contributing directly when needed. The role requires product-management-caliber judgment to prioritize competing requests, lead change without formal authority, and communicate with technical and non-technical audiences. It owns data governance within Product Development as a discipline of standards, process, and stewardship, and works closely with enterprise data governance, data infrastructure, and data engineering resources. The manager will also participate in the Connect for Health Community of Practice to share best practices and support adoption beyond formal data governance.

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace. It helps individuals, families, and small employers compare plans, apply for financial help, and purchase health insurance. Its mission is to increase access, affordability, and choice for individuals and small employers purchasing health insurance in Colorado.

Requirements

• Must be a Colorado resident.
• At least 5 years of experience working in a product organization in a relevant role, such as product management, data analytics, product operations, business, or product planning.
• At least 2 years of experience managing a team, ideally including researchers, analysts, or similarly specialized people.
• Experience leading organizational change by building alignment, addressing resistance, and supporting adoption of new tools, processes, and ways of working.
• Experience creating training, documentation, or standards that help others adopt new practices independently.
• Demonstrated ability to prioritize competing demands, build stakeholder alignment, and drive adoption of new practices without formal authority.
• Working familiarity with data governance or data quality concepts.
• Analytics experience using Pendo or a comparable product analytics platform such as Google Analytics.
• Reporting and dashboarding experience using Power BI or a comparable platform such as Looker or Tableau.
• Familiarity with user research methods and their application to product decisions.
• Strong written and verbal communication skills with technical and non-technical audiences.
• Ability to work hands-on when needed while mentoring others toward a shared goal.

Nice To Haves

• Familiarity with State-Based Health Insurance Marketplaces, the Affordable Care Act (ACA), and related business and data processes.
• Experience in healthcare, insurance, or another highly regulated data environment.
• Exposure to data governance frameworks or tools, including data cataloging and stewardship models.
• Experience establishing a new function or making the case for its expansion.
• Recent experience partnering with software product and engineering teams that use agile or other modern development practices.
• Exposure to modern data platforms and integrations, such as ETL, CRM systems, and data warehouses, without requiring hands-on engineering experience.

Responsibilities

• Lead and grow the Product Data Practice team, providing a clear vision, priorities, mentorship, and visibility for its work.
• Represent the team's work and roadmap to Product and cross-functional leadership across Connect for Health Colorado.
• Track and report the team's impact on Product Development's use of data and partner with developing enterprise data governance efforts.
• Collaborate with enterprise data governance resources to define sustainable and effective data governance practices.
• Establish data governance and quality practices within Product Development, including standards for defining, requesting, and validating data before it is trusted for decision-making.
• Advocate for Product Development data access and usability, building relationships with BI, Engineering, Legal, Security, Policy, Production Support, and Customer Operations to reduce friction, improve quality, and make data usable in shared systems.
• Develop and maintain a Product Development data catalog with quality standards, shared definitions, ownership, and usage guidance as an ongoing stewardship activity.
• Create standards, templates, playbooks, and training that help Product Development teams self-serve insights through user research and data analysis.
• Work alongside teams on specific efforts and create resources or training that enable teams to work independently.
• Translate technical data and research concepts for non-technical stakeholders and leadership.
• Own and manage Pendo as the Product Development analytics platform, including configuration, access, metadata and tagging standards, and adoption.
• Deliver Product Development reports and dashboards using Power BI as needed, prioritizing reusable or self-service work over one-off requests.
• Work with BI to share Product Team reporting requirements early in software development so data is available for downstream processing, reporting, and analytics.

Benefits

• Competitive benefits package with various offerings employees may elect to tailor to their needs.
• Eligibility to participate in the organization's 403(b) plan.
• Paid time off.
• Short- and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed