Manager of People and Talent
OpenClinica LLC•Needham, MA
•$105,000 - $115,000•Remote
About The Position
The Manager of People and Talent is OpenClinica's HR leader with a primary focus on recruiting and employee relations. This role partners closely with department heads to anticipate hiring needs and move quickly on open roles. You will own recruiting end-to-end and be the go-to resource for people-related matters providing core HR support for employee relations, compliance, and people operations for a remote workforce.
Requirements
- 7+ years of progressive HR experience with significant depth in both recruiting and employee relations
- Demonstrated ability to run full-cycle recruiting independently
- Deep experience handling ER matters: performance management, investigations, terminations, and difficult conversations
- Strong working knowledge of U.S. employment law across multiple states, with experience supporting a remote workforce
- Comfortable being the sole HR team member
- Sound judgment on when to resolve directly, when to escalate, and when to involve outside counsel
- Hands-on experience with HRIS platforms (ADP, Rippling, Workday, or similar) and an ATS
- Clear, empathetic communicator who builds trust with both employees and leadership
- Bachelor's degree or equivalent experience
Nice To Haves
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
- Experience in a SaaS, tech, or life science company
- Familiarity with clinical research, eClinical, or regulated industry environments
- Experience building or significantly improving an HR function at a company under 100 employees
- Background in compensation benchmarking or total rewards design
- Experience with international employment; contractors or employees outside the U.S.
Responsibilities
- Own full-cycle recruiting across the organization, including sourcing, screening, interview coordination, candidate management, offer logistics, and closing.
- Manage multiple requisitions at once while maintaining clear priorities, fast follow-through, and strong communication with hiring managers and candidates.
- Conduct thoughtful recruiter screens that assess qualifications, motivation, communication style, compensation expectations, work authorization, and role alignment.
- Drive candidates through the process with urgency, including timely outreach, scheduling, feedback collection, decision follow-up, and offer-stage communication.
- Prepare and present qualified candidate slates to hiring managers with clear context, strengths, risks, and recommended next steps.
- Own offer logistics in partnership with Finance and hiring managers, including compensation alignment, offer approvals, offer letters, and candidate close strategy.
- Own ATS hygiene, requisition management, candidate stage accuracy, interview documentation, dispositioning, and recruiting workflow consistency.
- Serve as a trusted HR resource for employees and managers on people-related matters, balancing employee care with business judgment.
- Coach managers through performance conversations, employee concerns, corrective actions, performance improvement plans, and terminations.
- Conduct employee relations reviews or investigations as needed, maintaining appropriate documentation and involving outside counsel when appropriate.
- Own core HR operations, including HRIS data integrity, personnel records, onboarding and offboarding workflows, benefits administration support, and policy updates.
- Maintain awareness of federal and multi-state employment law requirements for a remote workforce and recommend practical compliance improvements.
- Support compensation benchmarking and market-informed hiring recommendations to improve offer competitiveness and internal consistency.
- Identify and evaluate recruiting tools, HR vendors, and process improvements that help scale the people function efficiently.
- Administer engagement surveys and support targeted culture, recognition, and retention initiatives as needed.
- Support remote culture programming: team events, recognition, and connection.
- Partner with leadership to build workforce plans aligned to annual business goals and budget cycles.
- Identify and evaluate HR tools and vendors to scale the people function.
Benefits
- Annual bonus incentive
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What This Job Offers
Job Type
Full-time
Career Level
Manager
