Manager of PB Vendor Management - FPA CBO

Mount Sinai Health System•New York, NY

1d•$78,884 - $118,326

About The Position

The Manager of PB Vendor Management, reporting to the Senior Director of PB Operations, is responsible for overseeing all external vendor relationships that support Professional Billing revenue cycle functions. This includes managing vendor performance, ensuring adherence to contractual obligations, optimizing workflows, and driving operational excellence across outsourced services such as coding, billing, AR follow‑up, denials management, and customer service. The Manager serves as the primary point of contact for PB vendor‑related issues and ensures that vendor activities align with organizational revenue cycle goals. They proactively monitor key performance indicators, evaluate vendor productivity and quality, and implement corrective action plans when necessary. The role requires strong analytical skills, deep understanding of PB revenue cycle operations, and the ability to build collaborative relationships with both internal stakeholders and external partners. The Manager leads vendor governance meetings, analyzes performance trends, and recommends strategies to improve efficiency, reduce denials, and maximize collections. They ensure seamless integration between internal PB teams and vendor operations while maintaining compliance with institutional policies and regulatory requirements.

Requirements

Strong analytical skills.
Deep understanding of PB revenue cycle operations.
Ability to build collaborative relationships with both internal stakeholders and external partners.

Responsibilities

Overseeing all external vendor relationships that support Professional Billing revenue cycle functions.
Managing vendor performance.
Ensuring adherence to contractual obligations.
Optimizing workflows.
Driving operational excellence across outsourced services such as coding, billing, AR follow‑up, denials management, and customer service.
Serving as the primary point of contact for PB vendor‑related issues.
Ensuring that vendor activities align with organizational revenue cycle goals.
Proactively monitoring key performance indicators.
Evaluating vendor productivity and quality.
Implementing corrective action plans when necessary.
Leading vendor governance meetings.
Analyzing performance trends.
Recommending strategies to improve efficiency, reduce denials, and maximize collections.
Ensuring seamless integration between internal PB teams and vendor operations.
Maintaining compliance with institutional policies and regulatory requirements.