Manager of Payment, Vendor & AP Operations

Crow Holdings•Boca Raton, FL

About The Position

Crow Holdings Development (CHD) is a leading real estate development company specializing in multifamily, industrial, and office development across high-opportunity markets in the United States. Led by a highly experienced leadership team, CHD has developed more than 292,000 multifamily units since 1977 and 77 million square feet of industrial space since 2013 and is a subsidiary of Crow Holdings, a privately owned real estate investment and development firm with over 75 years of history, $34 billion of assets under management, and an established platform with a vision for continued success. The firm’s ongoing legacy is rooted in its founding principles: partnership, collaboration, and alignment of interests. For more information, please visit www.crowholdings.com . Position Summary Crow Holdings Development is seeking a strategic and hands-on Manager of Payment, Vendor & AP Operations to lead the accounts payable function and drive transformation across vendor and payment processes. This role will oversee day-to-day AP operations while leading the design and implementation of a streamlined, paperless, and scalable procure-to-pay (P2P) process across the organization. This individual will play a key role in enhancing the construction draw process by improving vendor management, optimizing workflows, and increasing efficiency across the overall payable cycle.

Requirements

10+ years of experience in Accounting / Accounts Payable / Finance Operations
Bachelor’s degree required (Accounting, Finance or similar)
Experience in real estate development, construction, or project-based industries strongly preferred
Proven experience leading process transformation, system implementations, or workflow redesign
Strong working knowledge of 1099 requirements, W-9 compliance, vendor tax classification, and year-end reporting
Experience with Concur, payment file uploads, payroll-related payables, local tax payments, and AP control processes
Experience with large ERP systems, preferably Yardi, and related AP/workflow/payment platforms
Demonstrated ability to lead teams and drive change in a growing organization
Strong analytical, organizational, communication, and problem-solving skills

Responsibilities

Lead and develop the Accounts Payable team, establishing clear structure, accountability, and performance metrics
Oversee all payment operations across multifamily, industrial, and office development projects
Ensure timely and accurate processing of invoices, draws, and vendor payments
Partner with Development, Construction, Capital Markets, Accounting, and Systems Applications
Strengthen internal controls, audit readiness, and consistency across AP and payment workflows
Oversee vendor payments, Concur approvals, payment file uploads, payroll-related payables, and associated accounting entries
Ensure accurate and timely processing of local and state tax calculations, filings, and payments
Serve as the company’s subject matter expert for 1099 compliance, including vendor classification, W-9 review, year-end reporting, and issue resolution
Strengthen controls across payment approvals, vendor setup, tax documentation, and payment processing
Lead end-to-end redesign of vendor onboarding, invoice processing, approvals, and payment workflows
Drive transition to a fully paperless AP environment
Identify and implement automation opportunities (OCR, workflow tools, vendor portals, and electronic payment solutions)
Implement best-in-class vendor onboarding processes, including W-9 compliance and insurance tracking
Establish clear communication protocols and expectations for vendor interactions
Develop KPIs and dashboards, including cycle time, error rates, payment status, vendor performance, and process bottlenecks
Drive continuous improvement initiatives to support scalability as the company grows
Identify opportunities to improve workflow efficiency, reduce manual processes, and increase visibility across AP operations