Manager of Outpatient Services, Behavioral Health

Lifepoint Health • Ottumwa, IA

2d • Onsite

About The Position

Manager of Outpatient Services, Behavioral Health at Ottumwa Regional Medical Center. This is a full-time position (40 hours per week). Lifepoint Behavioral Health is part of Lifepoint Health, a healthcare delivery network. The role involves implementing approved programs, providing oversight to therapists, ensuring clinical documentation standards, conducting chart audits, participating in surveys, and completing required reporting.

Requirements

• Master’s Degree from an accredited school of social work or is qualified by education and experience in the social services needs of patients with psychiatric and substance use issues.
• Current unencumbered Clinical Social Work or Counseling License
• CPR Certification and Crisis Prevention Training (CPI) or Handle with Care (HWC) within 30 days of employment and prior to any patient contact.
• Any additional state-specific state license requirements.
• Previous experience in outpatient healthcare is required.
• Knowledge of psychiatric and chemical dependency treatment principles is required.

Responsibilities

• Ensures that company approved programs are implemented and being provided consistently.
• Provides oversight to the therapists and provides feedback through the performance evaluation process, supervision, and training and, if necessary, through counseling.
• Ensures that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards.
• Conducts regular audits on patient charts to ensure compliance with Lifepoint and regulatory agency requirements.
• Actively participates in survey activities (TJC, Medicare, and licensing).
• Ensures the timely completion of all required reporting needs, including but not limited to: weekly reports, monthly PI and financial audits, required engagement and action plans, and quarterly board reports.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager