About The Position

LifeGift is seeking a Manager of Organ Clinical Operations to plan, develop, implement, and evaluate clinical organ operations in the Fort Worth, Texas region. The role oversees an effective and efficient organ recovery process, quality process management, personnel management, accounting and fiscal management, and the conversion of potential donors to actual donors. The manager analyzes organ clinical staff performance to improve the efficiency and effectiveness of services and functions. The manager leads regional organ staff and performance-improvement efforts, maintains donation-related documentation and resolves issues, and develops action plans and metrics aligned with organizational strategic objectives. The position ensures compliance with applicable donation standards and policies, maintains adequate staffing, and supports communication within the clinical team. It also builds relationships with transplant partners, hospital staff, and referring clinicians, participates in hospital committees, and provides on-call clinical oversight to support donor management and maximize donation opportunities. The role collaborates with LifeGift’s CMO on donor suitability and donation potential, and manages staff development and performance.

Requirements

  • Bachelor’s degree in healthcare preferred, or clinically equivalent experience in the healthcare field.
  • Minimum of three years’ experience in a health-related field.
  • Knowledge of Organ Procurement Organization (OPO) standards and OPTN policies.
  • Knowledge of medical terminology, critical care, and the organ donation process.

Nice To Haves

  • Previous experience in a supervisory role preferred.
  • Previous experience in organ procurement and/or transplantation preferred.
  • Bachelor’s degree in healthcare preferred.

Responsibilities

  • Manage the organ staff in the assigned region.
  • Develop consistent processes to maximize organ donors and organs transplanted.
  • Review donation activity systematically to identify missed opportunities and opportunities for improvement.
  • Identify improvement opportunities and lead performance-improvement initiatives with the organ operations team.
  • Maintain documentation and resolve issues related to organ, tissue, and eye donation.
  • Develop action plans and performance metrics aligned with organ operations goals and organizational strategic objectives.
  • Ensure compliance with OPTN, CMS, and AOPO standards and policies, as well as hospital and state donation policies.
  • Maintain adequate staffing for organ donation and recovery responsibilities.
  • Conduct at least monthly departmental staff meetings or provide an appropriate, timely communication mechanism for organizational needs.
  • Build and maintain relationships with transplant partners, collaborating to review performance metrics and improvement opportunities.
  • Develop and promote ongoing relationships with nurses, chaplains, and referring physicians.
  • Participate in appropriate hospital committees to foster relationships and develop a culture of donation.
  • Assume AOC call to oversee clinical staff and ensure adherence to donor management guidelines.
  • Collaborate with the LifeGift CMO to determine donor suitability and maximize donation potential.
  • Manage departmental staff development and performance to maintain a motivated and engaged workforce.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance, long-term disability (LTD), and short-term disability (STD).
  • Pre-tax FSAs and HSAs, to which LifeGift contributes.
  • 403(b) and 401(a) retirement plans with the opportunity for a generous match.
  • Tuition reimbursement program.
  • Vacation and sick leave plan.
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