Manager of Org Development & Learning

Ulta Beauty, Inc.•Bolingbrook, IL

13d•Hybrid

About The Position

This position is located at corporate offices in Bolingbrook, IL (Hybrid work schedule – approx. 6 days in office per month). The Manager, Org Development & Learning, is responsible for developing and delivering compelling learning offerings aligned with the skills and competencies needed to drive the broader organizational strategy. The role involves designing training offerings and development programs in partnership with functional Subject Matter Experts and key stakeholders, facilitating and leading live training and development sessions, and evaluating the quality and effectiveness of learning initiatives. The manager will create consistency across all learning and development content to ensure a best-in-class experience for the learner, using creativity in design thinking to recommend a training strategy adaptable to all learning styles. They will design and deliver learning in multiple formats with an emphasis on the user experience, leverage technology to reduce turnaround time with design and knowledge transfer, and utilize current learning trends when recommending a training program. Additionally, the role includes creating communication strategies to market new training or updates to associates, understanding succession planning and connecting capabilities to development, and working cross-functionally as assigned to create content and maintain the voice of enterprise training. A strong ability to understand business situations and translate them into learning solutions that drive growth and impact is essential. This position requires a strong eye for detail, exceptional verbal and written communication, and the ability to balance rapidly changing priorities. The ideal candidate is proficient and passionate about current learning trends, the future of learning, and the use of technology to enhance the learner’s experience.

Requirements

Bachelor’s degree in instructional systems design, education, organizational development, business, or related field, or equivalent professional experience.
5+ years of experience in corporate learning strategy, organizational development, talent management, or instructional design.
Can demonstrate success by applying a systematic approach to enhance user experience.
Ability to connect talent programs and processes to see opportunities for synergy.
Experience designing and developing self-paced eLearning courses, translating complex concepts into clear, skill-based, and engaging digital content.
Experience in editing and refining multimedia elements, including video, graphics, photos, and audio, to enhance engagement and overall quality for training courses and documentation.
Excellent verbal and written communication skills.
Strong presentation skills.
Strong collaboration and interpersonal skills.
Proven technical writing skills, including spelling, punctuation, proofreading, and grammar.
Well-developed problem-solving skills and a fine eye for detail.
Strong time management and organizational skills to effectively manage multiple projects and priorities.
Intermediate to advanced skills, including, but not limited to Microsoft Outlook, Word, Excel, PowerPoint
Design/editing tools: Articulate 360 and Adobe Photoshop
Incorporating multiple media elements into learning programs
SuccessFactors

Nice To Haves

Retail
succession planning
talent management
learning ecosystems
assessments
Mobile learning design
pull-based learning design
adaptive learning
using artificial intelligence (AI) in training
applying data science (xAPI)

Responsibilities

Design training offerings and development programs in partnership with functional Subject Matter Experts and key stakeholders.
Facilitate and lead live training and development sessions.
Evaluate the quality and effectiveness of learning initiatives.
Create consistency across all learning and development content to ensure a best-in-class experience for the learner.
Use creativity in design thinking to recommend a training strategy adaptable to all learning styles.
Design and deliver learning in multiple formats with an emphasis on the user experience.
Leverage technology to reduce turnaround time with design and knowledge transfer.
Utilize current learning trends when recommending a training program.
Create communication strategies to market new training or updates to our associates.
Understand succession planning and connecting capabilities to development.
Work cross-functionally as assigned to create content and maintain the voice of enterprise training.
Controls voice and tone of documentation through communication, format, and design.
Conducts compelling trainings through strong facilitation and presentation skills.
Balances a heavy workload and seamlessly shifts focus to deliver on changing business needs.
Produces a well-thought-out first draft and integrates the Ulta Beauty brand image through internal associate training tools and resources.
Stays relevant and up-to-speed on industry trends and training-related, technology, activities, and advancements through self-development, research, and attending meetings, conferences, or seminars.
Develops strong partnerships with internal functions and cross-functional subject matter experts to gather, understand, and verify content.
Communicates edits, feedback, and recommendations with tact and diplomacy.
Participates in others’ development by sharing knowledge and best practices.
Acts as a key consultant and subject matter expert to cross-functional partners, providing training expertise, perspective, and support.
Exhibits a consistently positive, can-do attitude and willingness to be a team player.
Evaluates the quality and effectiveness of training programs, identifies training needs and gaps in the organization, and works in close collaboration with key stakeholders to create, update, and improve training plans, programs, and supplemental documentation.
Gathers content, writes, and updates training documentation, including guides, PowerPoint presentations, visual aids, system tutorials/demonstrations, handouts, and other supporting materials, in alignment with operational and corporate strategy.
Works to understand unfamiliar or complex information or ideas and convert them into simple language, adjusting style to meet end-user needs.
Ensures meetings are productive by proactively soliciting cross-functional content, organizing agendas and supporting materials, communicating concise notes, and following up on action items.