Manager of Learning and Development

Service Inspired Restaurants•Burlington, ON

13d•CA$92,800 - CA$110,700

About The Position

As the Manager of Learning & Development, you will be responsible for providing strategic direction to cultivate and sustain a culture of continuous learning for all employees. This role involves aligning the learning strategy with organizational goals and objectives, leading the design, development, and delivery of an organization-wide learning structure with a particular emphasis on programs that develop leaders. You will ensure that learning solutions support the brand and positively impact guest experiences, while staying abreast of trends to align learning with current marketplace conditions and enable strategic responses in an evolving environment. Additionally, you will lead a team of learning professionals in developing and modeling a culture of learning within service-inspired restaurants.

Requirements

Bachelor degree required
Minimum 5 years learning & development experience
At least 2 + years in a leadership role
Track record as a learning visionary and thought leader
Ability to synthesize multiple inputs into key insights which result in actions that achieve desired business results
Ability to design innovative and effective learning solutions for various audiences within the organization
Practical knowledge of learning theory, cutting edge research, and other learning trends
History of strong partnership and collaboration across team and organizational boundaries; able to accomplish goals in a matrixed environment
Proven ability to lead in a fast-paced, constantly changing environment
Demonstrated ability to manage large teams, manage change, influence globally, and enlist Service Inspired Restaurant employees to participate in cross-organizational projects and initiatives

Nice To Haves

Advanced degree in related field (e.g., M.Ed, MA in Education, etc.) strongly preferred
Certificate in eLearning preferred but not required
Certificate in Adult Education preferred but not required
CTDP Certification preferred but not required

Responsibilities

Provide strategic direction to cultivate and sustain a culture of continuous learning for all employees.
Align the learning strategy to organizational goals and objectives.
Lead the design, development, and delivery of organization-wide learning structure with a particular emphasis on programs that develop leaders.
Ensure that learning solutions support the brand and have a positive impact on guest experiences.
Keep abreast of trends to align learning with current marketplace conditions and enable strategic responses within an evolving environment.
Lead a team of learning professionals in developing and modeling a culture of learning within service-inspired restaurants.