Manager of Operational Strategy
About The Position
Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team’s scope of work permits.
Requirements
- Bachelor’s Degree
- at least 3-5+ years of work experience in management consulting, finance, or startup operations
- creative, problem-solving mindset
- disciplined focus on scalable processes
- interest in education
Responsibilities
- Provide strategic thinking and project management for critical initiatives to support the network’s growth plans across a variety of functional areas
- Support the design and implementation of seamless, effective, and scalable operational processes across all areas of the organization that support our schools
- Identify areas of improvements across the organization and using data, experience, and best practices to provide creative solutions
- Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed
- Manage end-to-end advocacy campaigns by designing, planning, and executing initiatives that activate Zeta families, team members, and students through events, testimony, and grassroots organizing
- Drive operational excellence across campaigns by managing multiple concurrent workstreams, tracking progress against key milestones, and ensuring strong follow-through from planning through completion
- Design and implement systems, processes, and accountability structures that enable consistent family engagement, effective event execution, participation tracking, and strong advocacy outcomes
- Support cross-functional, organization-wide projects that help advance the CEO’s priority initiatives
Benefits
- Comprehensive and affordable medical, dental, and vision plans
- Flexible spending accounts for eligible medical purchases and commuter expenses
- 403(b) retirement plan; Zeta offers matching contributions toward your savings
- Competitive compensation
- Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it’s up to you!)
- 4 live therapy sessions per month through Talkspace and free Headspace subscription
- MacBook Air and specified monthly reimbursement for use of a mobile phone
- Fully stocked teacher workrooms with favorite snacks and Nespresso machine
- Zeta swag, team outings, and NYC’s finest sweet treats
- Books for professional development
- Clear pathway to professional growth
- Consistent feedback and support from managers and teammates
- Community Circle practice to build and strengthen our sense of team
- Interactive Mindfulness and DEIJ programming
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
