Manager of Operational Strategy

Zeta Charter Schools•New York City, NY

3d•Hybrid

About The Position

Zeta is seeking a Manager of Operational Strategy with a Bachelor’s Degree and at least 3-5+ years of work experience in management consulting, finance, or startup operations. This role is for individuals passionate about team success and continuous improvement, possessing a creative, problem-solving mindset, a disciplined focus on scalable processes, and an interest in education. The Manager of Operational Strategy will support the team in driving organizational strategy and building scalable processes across multiple functional areas as Zeta grows. The position will initially focus on supporting the Executive Office, particularly in advocacy efforts, and will involve managing end-to-end advocacy campaigns, driving operational excellence, and designing systems for family engagement. The role requires wearing multiple hats within a lean scale-up team and contributing to organization-wide projects that advance the CEO’s priority initiatives.

Requirements

Bachelor’s Degree
At least 3-5+ years of work experience in management consulting, finance, or startup operations
Creative, problem-solving mindset
Disciplined focus on scalable processes
Interest in education
Permanent authorization to work in the U.S.

Responsibilities

Provide strategic thinking and project management for critical initiatives to support the network’s growth plans across a variety of functional areas.
Support the design and implementation of seamless, effective, and scalable operational processes across all areas of the organization that support our schools.
Identify areas of improvements across the organization and using data, experience, and best practices to provide creative solutions.
Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed.
Manage end-to-end advocacy campaigns by designing, planning, and executing initiatives that activate Zeta families, team members, and students through events, testimony, and grassroots organizing.
Drive operational excellence across campaigns by managing multiple concurrent workstreams, tracking progress against key milestones, and ensuring strong follow-through from planning through completion.
Design and implement systems, processes, and accountability structures that enable consistent family engagement, effective event execution, participation tracking, and strong advocacy outcomes.
Support cross-functional, organization-wide projects that help advance the CEO’s priority initiatives.