Manager of Merchandising Los Angeles County

Good Food Holdings Companies•Los Angeles, CA

1d•$75,400 - $81,900•Onsite

About The Position

Bristol Farms is seeking a Manager of Merchandising to oversee non-perishable departments including Grocery, Dairy Deli, Housewares, Demo, Receiving, Natural Living, Wine & Spirits, Chalk Artist, and Price Integrity. This role involves working closely with Department Managers to ensure consistent application of Company personnel, policies, and procedures. The ideal candidate will have a passion for food, a positive attitude, strong interpersonal skills, and the ability to create an exceptional customer experience. Bristol Farms values a culture of entrepreneurship, mutual respect, and a 'YES!' attitude towards problem-solving.

Requirements

Available to work flexible hours, including early mornings, evenings, weekends, and/or holidays, potentially totaling 45 or more hours per week.
Ability to manage effectively in a fast-paced environment.
Ability to manage multiple situations simultaneously.
Ability to manage resources ensuring established service levels are achieved at all times.
Interpersonal skills.
Knowledge of supervisory practices and procedures.
Organization and planning skills.
Strong operational skills in a customer-service environment.
Strong problem-solving skills.
Team-building skills.
Ability to communicate clearly and concisely, both orally and in writing.
Strong leadership skills, with the ability to coach and mentor others.
Ability to plan and prioritize workload.
Ability to handle confidential and sensitive information.
Ability to calculate figures and amounts such as discounts, gross profits, percentages, and sales.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to resolve conflicts in such a manner as to create a win-win situation.
Ability to analyze a variety of situations, think through a solution, and implement the solution.
Regularly required to stand, talk, hear, taste, and smell.
Frequently required to walk and use hands to finger, handle, or feel.
Occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Three or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers, and responsibility for addressing customer issues, questions, and suggestions.

Responsibilities

Supervise and coordinate activities for non-perishable departments.
Ensure consistent administration of Company personnel, policies, and procedures.
Train and develop employees under direct supervision.
Oversee New-Hire onboarding activities.
Ensure satisfactory resolution of customer issues.
Manage with integrity, honesty, and knowledge that promotes the culture, values, and mission of Bristol Farms/Lazy Acres Market.
Identify and prioritize communications using existing tools and best practices.
Communicate concisely and accurately in all interactions.
Actively manage staff by providing coaching, feedback, and developmental opportunities.
Manage P&L, inventory management, and budget or sales targets.
Manage labor costs, including scheduling and controlling overtime.
Document violations of Company policies.
Assume the role of acting Store Director in the absence of the Store Director and Manager of Perishables.
Provide customer service to internal and external customers.
Follow established policies and guidelines for customer service.
Exhibit a positive 'can-do' attitude, treat others with respect, and adjust to changes.
Provide overall direction, coordination, and evaluation of non-perishable departments.
Carry out supervisory responsibilities in accordance with Company policies, procedures, and applicable laws.