Manager of Maintenance Vendor Operations

PSA Airlines•Charlotte, NC

1d•Onsite

About The Position

The Manager of Maintenance Vendor Operations fosters and leads relationships with internal and external stakeholders to achieve top-tier operational performance. Provides third party oversight as it relates to line maintenance providers, non-essential on-call line maintenance and ground operations and be responsible for outstation inventory management. Collaborates with the Maintenance Operations Control and Supply Chain as well as the PSA safety department and local Flight Operations leadership.

Requirements

High school diploma or equivalent.
Current Airframe and Powerplant (A&P) certification.
Working knowledge of the Federal Aviation Regulations (FAR).
Experience with management and administration of service contracts and agreements.
Valid driver's license.
Must possess or have ability to possess U.S. passport or equivalent within 90 days.
Working knowledge of Microsoft Office Suite and M&E software.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the U.S.

Nice To Haves

Advanced technical degree in Engineering, Aviation, Business Administration, or closely related discipline.
5+ years of experience in the maintenance of part 121.
2+ years of experience in a supervisory capacity.
2+ years of experience with program management.
2+ years of experience with Vendor Management and Contracts.

Responsibilities

Assists and supports the maintenance operation and senior management in projecting a strong commitment to the uncompromising promotion of safety and regulatory compliance.
Provides oversight of third-party maintenance providers ensuring contractual obligations are being met, and operational performance expectations are being achieved.
Assists in the creation of Airworthiness Agreements and Letters of Procedural Authority for the respective maintenance providers.
Facilitates the addition of fueling vendors and on-call maintenance providers to the Learning Management System.
Acts as a liaison between ground operations and the PSA Safety and Security department.
Collaborates with and assists Flight Operations leadership where necessary to achieve superior operational performance.
Assists both the Managing Director of Maintenance and Director of Stores and Supply Chain in the development and achievement of performance KPI's.
Drives continuous improvement methodologies to eliminate waste and improve efficiency.
Ensures compliance with all PSA required policies, practices, procedures, and processes.
Compiles and provide various reports and data packages as required or requested.
Keeps senior management apprised of all actual or potential negative conditions that may affect aircraft maintenance and ground operations.
Maintains and submits the monthly Maintenance Provider List (MPL) listing to the FAA Principle Maintenance Inspector.
Maintains and completes the monthly review of the PSA Airlines Fueling Procedures Manual.
Owns and drives improvement of outstation vendor safety and reliability performance.
Establishes and tracks initial and recurrent training for on-call maintenance provider’s vendors.
Coordinates any updates to our vendors list.
Maintains cost within assigned budgets.
Assists in the development of maintenance budgets and cost projections.
Leads the tactical and strategic relationships with vendors, ensuring alignment to company objectives.
Evaluates vendor performance against agreed service levels.
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.

Benefits

Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional