Manager of Lakeview Branch

Peoria Public Library•Peoria, IL

27d•$63,371•Onsite

About The Position

Peoria Public Library is accepting applications for a FULL-TIME MANAGER OF LAKEVIEW BRANCH. This role provides excellent customer service by offering a full range of reference and reader’s advisory services for all users of the library. The Manager maintains collections, develops programs, and performs other duties as assigned. This position oversees every aspect of the Branch’s daily operations and reports to the Deputy Director.

Requirements

Ability to gain thorough knowledge of Peoria Public Library’s policies and procedures;
Ability to act as a representative of Peoria Public Library to the public;
Effective decision-making skills with strong customer focus;
Ability to effectively supervise and motivate staff;
Knowledge of the principles, practices, and procedures for public library service and the ability to interpret them to the staff and the public;
Extensive knowledge of reference services, practices and procedures;
Ability to establish priorities and organize workload;
Ability to maintain a pleasant and productive working atmosphere;
Ability to evaluate Branch processes and procedures and to recommend changes as appropriate;
Ability to work and communicate effectively with diverse individuals (customers and staff) in order to accomplish library and department goals and objectives;
Ability to effectively communicate and present information to others;
Ability to establish and maintain effective working relationships;
Knowledge of electronic resources, including the Internet and database information retrieval;
Ability to operate relevant computer systems, including hardware and software, and office machines;
Ability to obtain a valid IL driver’s license.

Nice To Haves

MLS/MLIS and three years experience in public libraries preferred
Bachelor’s degree and five years experience related to job responsibilities.

Responsibilities

Supervises the work of branch staff; trains; arranges schedules; monitors workflow; reviews work; conducts performance evaluations; models expected behaviors and competencies;
Prepares payroll reports;
Oversees building maintenance activities including facility upkeep and security;
Provides high level customer service, mediates patron concerns and addresses any problems or needs at the branch;
Helps patrons make successful use of the library;
Provides reference and readers advisory service to patrons in person, online or over the phone; consistently provides high level customer service;
Performs general circulation duties;
Provides formal and informal instruction regarding the use of the library systems to patrons and staff;
Assists in collection development through regular recommendations to the Manager of Collection Development, collection maintenance and weeding;
Develops and presents programs such as Summer Reading, book discussions, crafts, manages program budgets as assigned;
Directs patrons to appropriate community resources; liaisons with community groups and develops partnerships as appropriate;
Performs outreach and represents the library in the community and at appropriate professional organizations; ensures that community groups are kept informed of library programs and services; may assist in developing outreach materials;
Provides basic computer training to patrons and staff;
Participates in opening and closing procedures;
Performs basic troubleshooting for library computers;
Prepares daily and monthly statistical reports;
Meets assigned deadlines;
May write grants;
May be required to work in multiple locations and on any of the 7 days of the workweek (Sunday – Saturday);
Attends meetings and participates in committees and organizations that further the library’s mission and goals;
Keeps abreast of library developments by attending workshops, webinars, and educational programs and reading periodicals and specialized literature; attends staff meetings.