Manager of Internal Communications

Equifax • Atlanta, GA

1d • Hybrid

About The Position

Equifax is seeking a Manager of Internal Communications to design and drive engaging internal communication initiatives for global leaders. This role will effectively convey strategies, business imperatives, and values to employees across international regions. The ideal candidate will create clear and effective communications that reinforce executive vision, Equifax Shared Values, and progress against EFX2028 Strategic Priorities. This position is part of an AI-forward communications team that leverages AI tools for process streamlining and communication enhancement. The role serves as the communications partner for the President of the International business unit, overseeing operations in global regions. The Manager will develop and execute creative communications initiatives to ensure a connected, informed, and engaged regional workforce. Regular workflow will occur across multiple time zones. This position offers the flexibility to work remotely two days a week or from the global corporate HQ in Midtown, Atlanta, GA. It is not a fully-remote role and does not offer immigration sponsorship. While supporting the International business unit, collaboration with global teams will be primarily through digital means, as the role is based at the Atlanta HQ with minimal international travel.

Requirements

• 4-6 years of experience in internal communications, executive communications, or a related corporate communications field.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Exceptional writing and editing skills with a deadline-driven approach to content creation.
• Working knowledge of AI tools and the intellectual curiosity to leverage them for process improvement and communication innovation.
• Ability to manage multiple projects at once while maintaining strong attention to detail and meeting strict deadlines.
• Demonstrated ability to navigate a global corporate environment and manage cross-cultural communication challenges, including navigating multiple time zones.

Nice To Haves

• Fluency in Spanish is strongly preferred.
• Proficiency in Portuguese is a plus.
• Prior publicly-traded large company experience in a matrixed environment is preferred.
• Advanced degree in Communications, Business Administration, or a related field.
• Advanced professional experience with AI tools to streamline communications processes.
• Passion for technology and the power of innovation.
• Experience in highly regulated industries.

Responsibilities

• Drive the creation of internal strategic communications and content for global employees, including newsletters, announcements, intranet articles, and corporate town halls.
• Ensure communications reinforce executive vision, shared values, and progress against EFX2028 Strategic Priorities.
• Liaise across a matrixed structure to support internal communications initiatives and content development across regions.
• Manage ongoing governance, collaboration, and communications with Global Internal Communicators based in the regions.
• Support ongoing internal campaigns across the regions to increase the adoption of AI tools in day-to-day work.
• Collaborate directly with the VP of Internal Communications to establish and manage an overall Internal Communications Content Strategy aligned with enterprise priorities.
• Manage standards and governance for internal platforms to ensure high editorial quality and measurable impact.
• Create and manage an ongoing internal communications message matrix to ensure consistency across the global team and various stakeholders.
• Collaborate closely with the external communications team on regional releases, events, and evolving issues.

Benefits

• Comprehensive compensation and healthcare packages
• 401k matching
• Paid time off
• Organizational growth potential through our online learning platform with guided career tracks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager