Manager of Implementation, Voluntary Group Benefits

Standard Insurance Company • Portland, OR

4d • Remote

About The Position

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary In this role you will manage a team of implementation managers and large market consultants across the voluntary benefits division, working closely with internal and external stakeholders to deliver the best client experience possible. Supervise implementation team to successfully implement all assigned new customers within established performance goals keeping “big picture” present-day and future state department and organizational needs in mind. Manage workflow, track activity, and allocate workloads while identifying risks and areas for potential delays. Assess skill level of staff and counsel on appropriate development to assure skills will evolve and meet changing customer requirements. Develop a high-performing, motivated, and highly skilled team. Foster a strong work environment with rewards based on The Standard’s values and behaviors.

Requirements

• Bachelor’s degree in business or related field.
• At least 5-7 years of experience in a leadership position.
• At least 5 years of experience working in employee benefits with a preference for those who have worked in voluntary benefits; must have solid understanding of voluntary benefits.
• Proven success in project management and awareness of LEAN methodology.

Nice To Haves

• Experience working with sales and brokers is preferred.

Responsibilities

• Manage a team of implementation managers and large market consultants across the voluntary benefits division
• Work closely with internal and external stakeholders to deliver the best client experience possible
• Supervise implementation team to successfully implement all assigned new customers within established performance goals keeping “big picture” present-day and future state department and organizational needs in mind
• Manage workflow, track activity, and allocate workloads while identifying risks and areas for potential delays
• Assess skill level of staff and counsel on appropriate development to assure skills will evolve and meet changing customer requirements
• Develop a high-performing, motivated, and highly skilled team
• Foster a strong work environment with rewards based on The Standard’s values and behaviors.

Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees