Manager of Human Resources - US Retail

Essense of Australia, Inc.•Lenexa, KS

43d•Hybrid

About The Position

Essense of Australia is a leading international bridal fashion wholesaler and retailer with a global reach. They have expanded their expertise with the launch of True Society, a fast-growing global bridal collective. The company is seeking an experienced Manager of Human Resources – US Retail to join their team. This role will be the dedicated HR partner for US retail store sales and operations, covering talent acquisition, recruitment, employee relations, and performance management, while coordinating with the global HR team. The position aims to build a dynamic and supportive workplace and drive people strategies for store success.

Requirements

Bachelor’s degree in Human Resources or Business required.
Minimum 7 years of progressively responsible Human Resources experience required, preferably in a retail or other fast-paced, sales-focused organization.
Working knowledge of HR principles, policies, and practices within a retail environment.
Demonstrated knowledge of recruitment, performance management, and employee relations.
Demonstrated experience with US federal and state employment laws governing retail employment.
Customer service driven with professional presence and demeanor; ability to interface effectively with employees at all levels.
Demonstrated business acumen and professional maturity; ability to represent the Company to candidates, vendors, and other outside parties consistent with brand image and standards.
Strong interpersonal and communication skills, including exceptional written and verbal communication.
Proven ability to consult on talent planning and organizational design strategies.
Advanced Microsoft Office skills and familiarity with HRIS systems (ADP Workforce Now preferred).
Comfortable collaborating across time zones with global HR counterparts.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification preferred; ongoing professional development expected.

Responsibilities

Collaborate with retail leadership to assess, develop, and execute talent and organizational strategies to drive store success and profitability.
Manage the full retail hiring process, including writing job postings and developing sourcing strategies to attract top talent.
Oversee the onboarding process for new hires, ensuring a positive experience through documentation, system setup, and check-ins.
Provide HR guidance and support to store managers and employees on hiring, performance, employee relations, and team morale.
Coach store leaders on performance management, identify training needs, and ensure consistent performance processes.
Collaborate with HR peers in Australia and Europe to ensure consistency in global retail HR practices, processes, and reporting.
Serve as the US retail voice within the global HR team.