Manager of Enrollment Operations

Impact Public Schools•Bentonville, AR
•$63,467 - $90,638•Onsite

About The Position

Impact Public Schools is seeking an experienced, detail-oriented Manager of Enrollment Operations to lead the administrative, compliance, and system infrastructure of its enrollment function. The role ensures compliance across student registration data, manages centralized communications, oversees enrollment software systems including SchoolMint and Skyward, and directs event logistics for campus-based family onboarding. It is distinct from field recruitment and direct sales roles, and is primarily focused on coordinating and empowering other team members to lead events and tours across campuses. This is a year-round, full-time, benefits-eligible, non-exempt, in-person Home Office position. Home Office staff work at school sites across the Seattle-Tacoma area, including Tukwila, South Seattle, Renton, Tacoma, and Des Moines. The role requires local travel in the region and periodic evening and weekend availability. The start date will be determined during the offer process. The position reports to the Director of Outreach and Enrollment.

Requirements

  • 3–5 years of progressive professional experience in operations management, educational administration, compliance oversight, or systems management.
  • Proficiency with, or ability to rapidly master, student information and enrollment platforms such as SchoolMint and Skyward, as well as Google Workspace tools including Sheets, Docs, and Forms.
  • Excellent verbal and written communication skills.
  • Reliable transportation for off-site community events.
  • Ability to pass a background check and fingerprinting.
  • Must have or be eligible to obtain a food handler certification.
  • Complete SafeSchools trainings.

Nice To Haves

  • Direct experience in enrollment, enrollment systems, or related administrative operations such as managing schedules, events, phone systems, student recruitment, or paperwork collection.
  • Bilingual proficiency, for example in Spanish, Somali, Amharic, or Vietnamese.

Responsibilities

  • Manage the Enrollment Email inbox and primary phone line, connecting prospective families with campus tours, outreach team members, and the enrollment process.
  • Audit student enrollment files to ensure required registration documents are submitted and enrollment compliance standards are upheld.
  • Ensure system integrations are working properly and serve as the primary administrator for enrollment software.
  • Partner with the Director of Outreach and Enrollment on events and serve as the central point of contact and logistics coordinator.
  • Coordinate, support, and empower field specialists and team members to lead events and tours across campuses; conduct tours or lead events directly when needed.
  • Oversee campus event vendor relationships and maintain inventory of registration collateral and onsite presentation materials.
  • Coordinate venue setups and help ensure welcoming spaces at each campus.
  • Work with the Director of Outreach and Enrollment to optimize new family onboarding.
  • Collaborate on production and distribution of the biweekly enrollment newsletter.
  • Coordinate logistics and follow-up for enrollment campaigns.
  • Complete other duties as assigned.

Benefits

  • Paid holidays, vacation, and personal time.
  • Medical, dental, vision, and life insurance benefits.
  • Retirement account with employer contributions.
  • Access to an earned wage access program through myFlexPay for eligible employees.
  • Free mental health support and other services through the employee assistance program.
  • Flexible work-from-home schedule options on non-site support days.
  • Growth pathways for increased levels of leadership.
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