Manager of Education

Howard Hanna Real Estate Services • Pittsburgh, PA

3d • Hybrid

About The Position

Working throughout Howard Hanna’s Pennsylvania market and the Howard Hanna Global footprint, this individual will confer & collaborate with managers, regional managers and company leadership to create & deliver in-person and online training. They will work with Recruiting and Licensing to facilitate a complete onboarding cycle for agents new to Howard Hanna. This role involves assessing training needs, developing and delivering training for agents, sales managers and employees via both classroom and online deployment. The Manager of Education will enhance sales skills at every level of agent expertise, through online and in-person learning opportunities, and create training materials, including manuals, quick reference guides, and scripts. Additionally, they will work with the global training team to develop, promote and deliver a wide range of training opportunities unique to Howard Hanna’s goals, mission and values.

Requirements

• Experience in adult training development and delivery
• Experience in Social Media content creation
• Excellent communication skills, both written and verbal
• Articulate and adaptable
• Proficient in Microsoft Office, Canva, or similar presentation platform
• Bachelor’s Degree

Nice To Haves

• 5+ years of real estate sales and/or management experience preferred

Responsibilities

• Scheduling, content development, oversight and classroom in person Fast Start (comprehensive post-licensing training program); 20-Hour Post-Licensing (20-hour state-required class).
• Works with Regional Managers in development & implementation of next steps enrichment training: consistent follow-up education focused on sales skills for newer licensees, to be taught by office managers in their respective regions.
• Oversee scheduling and instruction of state-approved continuing education classes, offered by Howard Hanna, at Corporate Office and regional locations throughout Pennsylvania.
• Create hands-on opportunities for agents to improve their use of Howard Hanna’s marketing-technology tools.
• Engage agents at all levels in improving their sales skills: consultative, closing, overcoming objections, etc.
• Integrate mar-tech tools and sales skills, teaching how their incorporation creates maximum impact in listing/buyer presentations.
• Travel as requested to regional locations throughout the Pennsylvania market and to Howard Hanna offices in other states/regions.
• Working with administrator and utilizing the company’s internal learning management system.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager