Manager of Donation Program Coordination

Lifeline of Ohio • Columbus, OH

2d

About The Position

The Manager of Donation Program Coordination leads Lifeline of Ohio’s hospital development efforts and Donation Program Coordination team. This role is responsible for strengthening relationships with hospitals, healthcare professionals, and community stakeholders across the organization’s service area and advancing its mission of saving and healing lives through organ, eye, and tissue donation.

The manager oversees strategies and initiatives to improve referral performance, donation authorization outcomes, partner engagement, and program effectiveness. Working with organizational leadership and external healthcare partners, the role shapes hospital engagement and donation program development across the region. It also leads and develops supervisors, oversees hospital education and training, supports continuous improvement, and ensures compliance with organizational, regulatory, and accreditation standards.

Requirements

• Bachelor’s degree.
• Five or more years of experience in hospital development, healthcare leadership, healthcare operations, organ donation, tissue donation, or a related field.
• Knowledge of regulations related to organ, eye, and tissue donation and recovery.
• Demonstrated experience leading teams and developing employees.
• Experience implementing strategic initiatives and process improvement efforts.
• Exceptional communication, presentation, and relationship-building skills.

Nice To Haves

• Master’s degree.
• Experience working directly with hospital leadership and executive stakeholders.
• Experience in organ procurement, transplantation, tissue banking, or related healthcare services.

Responsibilities

• Develop and execute departmental strategies aligned with organizational priorities.
• Establish annual goals, key performance indicators, and performance improvement initiatives.
• Analyze hospital performance data and implement strategies to improve donation outcomes.
• Lead initiatives to enhance operational effectiveness, partner satisfaction, and organizational results.
• Monitor industry trends, regulatory requirements, and emerging best practices in donation and transplantation.
• Collaborate with healthcare leaders to develop and execute strategic partnership plans.
• Build executive-level relationships with hospital administrators, physician champions, and other key decision-makers.
• Address complex partner concerns and serve as a senior point of contact for relationship management.
• Present performance metrics, audit findings, and improvement initiatives to internal and external stakeholders.
• Represent Lifeline of Ohio at regional, state, and national meetings and events.
• Monitor departmental performance and identify opportunities to improve outcomes.
• Implement and oversee corrective action plans and process improvement initiatives.
• Ensure compliance with organizational, regulatory, and accreditation standards.
• Analyze operational and hospital partnership metrics to support data-driven decision-making.
• Directly lead and mentor Donation Program Coordination Supervisors.
• Foster accountability, engagement, collaboration, and professional growth across the team.
• Conduct performance reviews, coaching discussions, and development planning.
• Support departmental succession planning and leadership development initiatives.
• Oversee hospital education strategies and training programs.
• Support the development and delivery of workshops, presentations, and continuing education opportunities.
• Collaborate with internal stakeholders on recognition programs and partner engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager