Manager of DevOps

UNC-Chapel Hill•Chapel Hill, NC
•Remote

About The Position

This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station. The Information Security Office ( ISO ) coordinates the University’s cybersecurity program. ISO operates critical common controls, evaluates security performance and proposed changes to the program, and works continuously to improve the institution’s response to cyber risk. ISO reports on program effectiveness and direction to the Chancellor, Provost, and Board of Trustees. Within ISO , the Security DevOps team is the default owner of security tooling across all ISO functions. The team delivers security outcomes across identity infrastructure, security data management, the unified security self-service portal, and is the owner of common controls not assigned to another ISO team. The team operates on a buy-before-build model, prioritizing integration work over custom development when feasible. The Security DevOps team operates as a program-advancing engineering team it defines technical requirements and implementation approach within its portfolio, drives implementation, and owns the results, operating to technical and operational standards the team sets to ensure rigor, reliability, security, and adaptability. The Manager of Security DevOps is accountable for security technology outcomes across the entire ISO portfolio. This role sets the technical direction for the team’s portfolio and owns the operational results. The team’s priorities are set by the manager in response to the institution’s written security strategy and in consultation with the CISO . For major security initiatives, desired outcomes, policy direction, and business process requirements are established through structured analysis led by the Analysis, Architecture, and Communications ( AAC ) team; the Manager of Security DevOps partners with AAC in planning the technical implementation and owns solution architecture, technical standards, and delivery. The Manager oversees the use of modern DevOps practices, focusing on sustainable, scalable, and secure practices. Careful attention is paid to automation and integration, deploying commercially available or open-source systems, reducing the number of lines of in-house code. The buy-before-build model means vendor selection, contract negotiation, and ongoing vendor management are core responsibilities. The manager builds, manages, and develops an engineering team operating across software development, automation, operations, and user experience functions. This role requires active coordination across ISO teams and with University partners including central IT, procurement, legal, and academic units to ensure security technology decisions are well-integrated with institutional operations.

Requirements

  • Seven or more years of experience in software development, systems engineering, or DevOps roles with demonstrated progression in responsibility.
  • At least three years managing or leading technical teams.
  • Experience operating in a large, complex organization with multiple stakeholders and competing priorities is required.
  • Demonstrated command of modern DevOps practices, including automation, CI/CD pipelines, infrastructure as code, and integration-first system design.
  • Demonstrated experience building or operating systems with security, reliability, or compliance requirements.
  • Demonstrated ability to manage a technology portfolio across multiple functions and drive delivery against a strategic plan rather than reactive demand.
  • Experience with vendor evaluation, contract negotiation, and ongoing vendor relationship management.
  • Ability to establish technical requirements by working backwards from security or operational outcomes, not forward from available tools.
  • Demonstrated ability to coordinate across organizational boundaries with stakeholders who do not report to you.
  • Experience communicating technical direction and tradeoffs clearly to non-technical audiences.

Nice To Haves

  • Familiarity with information security concepts, tools, or frameworks.
  • Experience in higher education or another large, decentralized institutional environment.
  • Experience with identity infrastructure, authentication systems, or security tooling.

Responsibilities

  • Accountable for security technology outcomes across the entire ISO portfolio.
  • Sets the technical direction for the team’s portfolio and owns the operational results.
  • Sets team priorities in response to the institution’s written security strategy and in consultation with the CISO.
  • Partners with AAC in planning the technical implementation for major security initiatives and owns solution architecture, technical standards, and delivery.
  • Oversees the use of modern DevOps practices, focusing on sustainable, scalable, and secure practices.
  • Pays careful attention to automation and integration, deploying commercially available or open-source systems, reducing the number of lines of in-house code.
  • Manages vendor selection, contract negotiation, and ongoing vendor management.
  • Builds, manages, and develops an engineering team operating across software development, automation, operations, and user experience functions.
  • Actively coordinates across ISO teams and with University partners including central IT, procurement, legal, and academic units to ensure security technology decisions are well-integrated with institutional operations.
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