Manager of Day Treatment (LICSW or LMHC)

Saint Francis House Inc • Boston, MA

44d • $81,600 - $89,227 • Onsite

About The Position

St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500+ adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health. Joining our team would provide you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

We offer an extensive Benefits package! Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Altus dental insurance, 4 weeks of vacation and 13 holidays recognized per year, employer – paid life & disability insurance, a vested 403b retirement with 5% match, and much more!

Job Summary
The Manager of Day Treatment’s role is to oversee the clinical operations of the Seeds of Change Day Treatment/IOP program while providing low-barrier, “on-demand” and ongoing group substance use disorder (SUD) treatment to SFH guests. This includes balancing supervisory and direct service duties, supporting the Associate Director of Behavioral Health in the clinical supervision of staff and interns in addition to providing direct service of guests, carrying a small caseload of individual guests and providing group therapy treatment within the Seeds of Change program. The Manager of Day Treatment is a key participant in the agency’s continued development of Seeds of Change as part of our menu of SUD-related services that currently include harm reduction for those who are still actively using and peer-based recovery support for individuals in recovery, providing thoughtful oversight of programmatic needs in alignment with SFH values. An important part of this work will be focused on engagement, developing a presence in SFH milieu spaces where guests gather, to build therapeutic connections and encourage participation in treatment services, when appropriate and indicated. The Manager of Day Treatment will work collaboratively with an integrated team of providers at SFH to support and stabilize our guests across all facets of their lives.

Requirements

• Proficiency in English.
• Excellent verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Proficiency with Microsoft Office Suite.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to function well in a team within a fast-paced environment with compassion, humility, flexibility, authenticity, and professionalism.
• Basic understanding of and commitment to taking a person-centered, recovery-oriented, and trauma-informed approach.
• Commitment to harm reduction practices and values.
• Strong analytical and problem-solving skills.
• Creativity and eagerness to apply experience and insights from traditional treatment models to a nontraditional setting.
• Ability to network and build relationships with external organizations and strengthen internal partnerships with other SFH programs.
• Knowledge of Boston-based treatment providers and resources.
• Knowledge of de-escalation techniques or crisis intervention.
• Strong supervisory and leadership skills.
• Masters-level clinician with independent licensure to practice in the state of MA. LICSW (or LCSW with expectation to secure LICSW within 6 months of hire) preferred. LMHC will be considered.
• Minimum of two (2) years post graduate experience of providing SUD treatment utilizing evidenced based models including group and individual treatments.
• Experience providing supervision.
• Experience with highly vulnerable, high-need individuals and awareness of issues common to those who are experiencing homelessness.

Nice To Haves

• Bilingual (Spanish or Haitian Creole) preferred.
• Lived experience with homelessness and/or recovery a plus.

Responsibilities

• Ensures a highly responsive model of care that welcomes people into treatment “on demand” with limited barriers to access.
• Actively conducts in-reach, outreach and engagement in our milieu spaces throughout the building to facilitate guest access to treatment.
• Uses evidence-based techniques to provide short- and long-term group therapy treatment within Seeds of Change.
• Carries a small caseload of individual guests with complex behavioral health needs and provides them with consistent, evidence-based treatment within Seeds of Change.
• Supports utilization review (UR) and billing compliance processes for Seeds of Change licensed treatment services.
• Oversees and supervises staff within the Clinical Services department, including clinicians, interns and administrative staff as needed.
• Works within a holistic care model, collaborating closely with other providers at SFH.
• Coordinates directly with psychiatric services to ensure continuity of care for Seeds of Change guests.
• Conducts and documents intakes, assessments, treatment plans, and maintains timely clinical notes.
• Supports the Associate Director of Behavioral Health in maintaining compliance with BSAS contract and program licensure for Seeds of Change.
• Supports in coordinating internal and external referrals as needed with Harm Reduction Specialists, Case Managers, and other team members across SFH.
• Works closely with the behavioral health and medical team at our partner Boston Healthcare for the Homeless, including the Office Based Addiction Treatment (OBAT) team.
• Offers clinical insight and expertise in the development of an intensive outpatient treatment program model in pursuit of and maintenance of licensure.
• Collaborates closely with agency leadership to develop and maintain a sustainable, billable model for SUD treatment services.
• Coordinates with Seeds of Change administrative staff to develop and support referral process into the program and determine appropriateness for LOC.
• Infuses a person-centered, trauma-informed, and recovery-oriented approach in accordance with our Philosophy of Care.
• Adheres to agency code of conduct.
• Performs all other duties as assigned.
• Oversees the daily workflow of assigned staff and interns.
• Interviews, selects, trains staff and interns.
• Provides weekly, 1:1 clinical supervision to assigned staff and interns no less than 1 hour/week or as otherwise required for licensure.
• Facilitates weekly, group based clinical supervision of assigned staff and interns.
• In conjunction with the Associate Director of Behavioral Health, develops and implements management practices and protocols of the Engagement Services program including but not limited to program guidelines, funding requirements and outcomes.
• Establishes and monitors recordkeeping protocols, implementing program quality assurance practices regularly and adhering to the established quality assurance plan.

Benefits

• Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Altus dental insurance
• 4 weeks of vacation
• 13 holidays recognized per year
• employer – paid life & disability insurance
• a vested 403b retirement with 5% match
• $5,000 Hiring Bonus
• $5,000 Loan Forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Manager