Manager Of Content And Ingest-Master Control Hub - Tech

Gray Media • Atlanta, GA

27d • Onsite

About The Position

The Manager of Content and Ingest is responsible for the day-to-day oversight of ingest operations, encompassing the acquisition, quality control, and management of programming content and commercial advertisements across the Centralcast Hub. This is a hands-on leadership role, requiring direct engagement with a skilled team responsible for the recording, QC review, and trimming of broadcast programming, as well as the accurate entry of timing and metadata information into multiple automation server databases. The ideal candidate leads by example, ensures operational excellence across all ingest workflows, and serves as the primary point of accountability for content readiness and delivery standards.

Requirements

• Demonstrated ability to lead, motivate, and manage a team in a fast-paced broadcast or media operations environment, with a hands-on approach and the heart of a teacher when developing staff.
• Minimum of three (3) years of experience in broadcast operations at a television station or comparable media enterprise; experience in a centralized or hub-based operations environment is a plus.
• Working knowledge of broadcast automation platforms is required; hands-on experience with Grass Valley Morpheus, Crispin Automation, and/or DBI Automation is strongly preferred.
• Extensive knowledge of current media file formats, delivery platforms, and video transcoding workflows, including familiarity with Telestream Vantage and other industry-standard transcoding and media processing systems.
• Solid understanding of content ingest workflows, asset management, and quality control processes across multiple platforms and distribution channels.
• Demonstrated experience developing, documenting, and implementing SOPs, escalation protocols, and emergency response plans to ensure operational continuity.
• Ability to anticipate operational issues before they occur, assess risk, and direct teams on corrective and preventative actions in a timely and effective manner.
• Excellent verbal and written communication skills, with the ability to clearly convey technical information to both technical and non-technical audiences.
• Proven ability to build and maintain strong working relationships across departments and teams, fostering a culture of cooperation and shared accountability.
• High attention to detail with the ability to manage multiple priorities simultaneously without sacrificing accuracy or quality.
• Must be available and willing to work evenings, weekends, and holidays as required by the demands of a 24/7 broadcast operation.
• Approaches challenges with a can-do mindset, maintaining composure under pressure and inspiring confidence in the team.

Nice To Haves

• Experience in a centralized or hub-based operations environment is a plus.
• Hands-on experience with Grass Valley Morpheus, Crispin Automation, and/or DBI Automation is strongly preferred.

Responsibilities

• Leads and directs the ingest team in the full scope of daily ingest functions, including the recording, QC, and trimming of broadcast material, as well as the operation of routers, waveform monitors, and other associated broadcast equipment.
• Serves as the primary point of contact between the Centralcast Hub, local television stations, and program suppliers to ensure all content is acquired, verified, and available for air well in advance of scheduled broadcast times.
• Actively performs all core ingest functions alongside the team, including recording and trimming broadcast programming and accurately entering timing and metadata information into multiple automation server databases.
• Manages team scheduling and handles assigned operational tasks to ensure adequate coverage and continuity of ingest operations across all shifts, including evenings, weekends, and holidays.
• Assists in the maintenance and monitoring of operations-based server functions, helping to ensure system reliability and uninterrupted content workflow.
• Works closely with fellow supervisors and traffic departments to identify and resolve outstanding content or scheduling issues in a timely and effective manner.
• Ensures that all ingest operations consistently meet established technical standards, broadcast specifications, and internal procedures, maintaining the highest level of quality and accuracy.
• Provides hands-on relief and coverage for Ingest Operators as needed, demonstrating a lead-from-the-front approach to team support and continuity.
• Performs basic video editing of select programming elements as required to meet broadcast readiness standards.
• Performs other duties and responsibilities as assigned, adapting to the evolving needs of the Centralcast Hub operations.

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
• Compliance with applicable state and local laws governing nondiscrimination in employment.
• Prohibition of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed