Manager of Community Health Worker Services

IMPaCT Care•San Bernardino, CA

7d•Onsite

About The Position

At IMPaCT Care, we specialize in partnering with healthcare organizations to recruit and hire community healthcare workers. We are currently hiring for a few opportunities with (Kaiser Permanente & IMPaCT Care) to fill these exciting new positions. If hired you will work directly for IMPaCT Care. Here at IMPaCT Care , we get out of bed every day to remake the American health workforce. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by over 70 organizations like Kaiser Permanente. We’re changing the game, but also know the importance of enjoying the journey. We offer competitive compensation, equity grants, comprehensive benefits, and a culture built on teamwork and impact. This position will be based in San Bernardino, CA. We're seeking an energetic, organized leader with community engagement and social work or case management experience to manage a team of Community Health Workers serving hundreds of clients annually.

Requirements

Leadership experience with a non-profit or community-based organization
Extensive experience as a CHW, public health professional, social worker, or case manager
Deep understanding of healthcare and social service systems, including public benefits enrollment
Knowledge of community resources and organizations in the Atlanta area
Comfort analyzing data and using reports to drive performance
Excellent oral and written communication skills
Proficiency with email, mobile devices, and CRM tools
Ability to travel to multiple locations
College degree required
Ability to pass background check and pre-employment screening
Valid driver's license, must own a and have car insurance
Ability to cover multiple locations
Background check and Drug test

Nice To Haves

MSW or MPH preferred
Bilingual candidates are a plus if you speak Spanish or other languages

Responsibilities

Lead and support a team of 7 CHWs, coaching them to deliver excellent client care
Partner with local community organizations to recruit talented CHWs
Analyze performance data and reports to monitor team progress and drive results
Integrate CHWs with care teams in clinics and hospitals
Collaborate with community organizations to connect clients with essential resources
Use data to achieve program goals and continuously improve systems