Manager of Community Engagement

Every Mother Counts•New York, NY

18d•Hybrid

About The Position

Every Mother Counts (EMC) envisions a world where pregnancy and childbirth are positive, transformational experiences, and where everyone can access quality maternity care. The organization is dedicated to ensuring that all people, everywhere, experience a safe, respectful, and equitable journey through pregnancy, childbirth, and the postpartum period. EMC invests in community-led models of care, diversifies the healthcare workforce, and mobilizes for change through policy and advocacy. Their work is complemented by compelling storytelling, which has been at the core of the organization's founding. Since 2010, EMC has invested tens of millions of dollars to advance system-wide change in maternal health.

Requirements

Bachelor’s degree required or equivalent experience.
4–6+ years of experience in nonprofit engagement, events, community organizing, or development operations.
Experience with donor management CRM, preferably Salesforce.
Strong project management skills, including ability to manage multiple timelines and stakeholders.
Excellent written and verbal communication skills.
Comfort working in a mission-driven, fast-paced, collaborative, organization.
Demonstrated commitment to equity-centered, community-informed work.
Extensive computer use, reading, writing, analysis, attention to detail, and ability to focus and execute job duties in a timely manner.
Regular, punctual in-person attendance at EMC’s office in accordance with EMC’s hybrid-remote schedule.
Occasional business travel.
Occasional long hours, including evening or weekend work.
In the case of work conducted remotely, the position requires reasonable access to phone, email, and video conference and a dedicated place to work that is reasonably free from interruption.

Nice To Haves

Experience managing donor and volunteer communities, peer-to-peer fundraising, or endurance/event-based programs strongly preferred.

Responsibilities

Own the End-to-End Runner Lifecycle: Mastermind the "Team EMC" journey from initial recruitment and onboarding through the finish line and post-race stewardship, ensuring every touchpoint and runner experience is seamless, supportive, and mission-aligned.
Manage the execution and continued growth of EMC’s running and fitness program, including Team EMC’s presence at core races (NYC, Boston, Chicago, Big Sur, etc.).
Serve as a primary point of contact for runners, ambassadors, and team captains.
Support ambassador engagement and year-round activation, including refining program structure, expectations, and volunteer pathways.
Support and expand grassroots, community-led, peer-to-peer fitness and wellness campaigns.
Track and report on KPIs including participant retention, fundraising performance, and engagement sentiment to continuously improve the runner experience.
Act as a central connector between runners and grassroots supporters by supporting engagement strategies that deepen long-term participation and mission loyalty.
Support end-to-end execution for major donor and community events (e.g., MPower, Learning Tours), overseeing everything from RSVP tracking and vendor relations to run-of-show coordination, external communications, guest research and post-event follow-up.
Oversee mailing of event-related gifts, stewardship materials, and donor engagement packages.
Maintain strong community systems and processes that ensure supporters feel valued, informed, and activated.
Partner with Development Manager to support engagement-related data tracking and reporting, including participant metrics, event outputs, and supporter engagement trends.
Identify opportunities to strengthen workflows, tools, and community systems over time.
Ensure supporter interactions and operational processes reflect EMC’s values of respect, care, and accountability.
Coordinate with Communications to support community-facing messaging, toolkits, and supporter updates.
Manage and build community through Team EMC instagram account.
Collaborate with Programs and Impact staff to integrate grantee stories and learning opportunities into community engagement experiences.
Maintain organized documentation, trackers, timelines, and shared resources across engagement workstreams.